Notice: Fire in Terrace East 5th Floor
Terrace East 5th Floor Fire – August 7, 2023
In the morning of August 7th, there was a small fire in a resident suite in Terrace East on the fifth floor. The smoke alarm and sprinkler system were activated. The Fire Department was called and responded immediately. The resident was safely evacuated from the suite and no one was injured. Menno Place team leaders were onsite and called the restoration company to assess the damage.
Twelve residents were evacuated from their suites due to water damage. They were brought to the dining room and as of 10:00 this morning all but two have returned home to their suites. The two who cannot yet return have been made comfortable in temporary suites. All Terrace East residents are receiving care as usual according to their care plans.
The primary contacts of each of these residents have been called and updated and all residents received a memo Monday afternoon to keep them informed. If residents or family members come to you with questions please direct them to Leonard Klassen 6041-851-4006.
We are pleased that the fire emergency plan we have in place worked as anticipated, ensuring the immediate safety of all the residents in the Terrace East building. Menno Place has a dedicated Building Systems and Emergency Coordinator, David Janzen, who has been key to the preparedness of our staff for an incident like this.
All the staff and emergency systems responded as they should and we thank staff for their assistance in this situation. Several family members also expressed their appreciation for the way staff handled the residents who needed to be evacuated. There are no restrictions on visitors to Terrace East at this time however we ask all staff to stay out of the suite where the fire occurred.
Media Interest
If the media approaches you for your thoughts or comments on this incident, we remind you that Menno Place only has one spokesperson to the media – CEO, Sujata Connors. Direct any enquiries to her.
Staff Support
A fire is a traumatic event, even when all emergency response systems work quickly and correctly. If you would like to talk to someone about your experience or any feelings of unease you may be having please reach out to your supervisor, or Melissa, Director of People and Culture, or FSEAP – Employee & Family Assistance Programs – Confidential Counselling Services 1.800.667.0993
