Violence Prevention Workshop – Sept 14, 2026
The last Violence Prevention Workshop of the year is happening on November 2, 2026.
Accreditation 2026 #5 – Medication Management
Medication Management is one of our Accreditation Themes. It covers organizational safety practices related to medication management.
You can download the full version by clicking here: Accreditation 2026 #5: Medication Management
ROP 1 The “Do Not Use” List of Abbreviations
Surveyor Question: At Menno Place, do you ensure that incorrect abbreviations and symbols that may cause errors are not used on any written, printed or electronic materials?
Answer: Yes, we follow the Institute for Safe Medication Practices (ISMP) list of error-prone abbreviations, symbols, and dose designation which is reviewed regularly by our Medical & Medication Safety and Advisory Committee (MMSAC).
ROP 2 High Alert Medications
Surveyor Question: At Menno Place, do you have a comprehensive strategy for managing high-alert medications?
Answer: Yes, we follow the process of our policy RCS 6.13 High-Alert Medications which includes regular education for nurses, audits, and annual policy review.
ROP 3 Heparin Safety and Medication Concentrations
Surveyor Question: How does Menno Place ensure that heparin products are limited and stored safely?
Answer: Heparin is identified as high alert medication. We limit the use of heparin products and order only the low molecular weight heparin under specific circumstances.
ROP 4 Narcotics Safety
Surveyor Question: How does your team ensure that narcotics are stored and used safely?
Answer: Narcotics are identified as high alert medication. We limit narcotics, ensure restricted access, and educate staff on their usage reduces medication errors.
ROP 5 Medication Reconciliations across Care Transitions
Surveyor Question: What process is in place to ensure that the best possible medication history is obtained and that the resident gets the right medication orders?
Answer: Medication reconciliation is conducted in partnership with the resident, family/caregiver and pharmacy to communicate accurate and complete information about medications.
Scheduled Internet & WiFi Outage – Sat, Aug 29, 2pm-4pm
Dear Team,
Please be advised that Adaptive Technical will be performing scheduled network maintenance on Saturday, August 29, from 2:00 PM to 4:00 PM.
During this maintenance window, Internet access and Wi-Fi services will be unavailable. There will be no backup or failover internet connection available, so any systems, applications, or services that rely on internet connectivity will be affected.
Please note:
- Internet connectivity and Wi-Fi will be disrupted.
- Devices and services that depend on internet connectivity will be interrupted.
- This disruption will affect corporate across and guest access to the Internet
- Remote connections back to campus will not be available during the outage.
- Hosted services and campus networks will remain operational and unaffected.
- Staff should be prepared to follow their department’s backup procedures for any work that may be impacted.
- Telephone service is not affected.
- Residents on Telus-direct services are not affected.
We encourage everyone working during this period to plan ahead and complete any internet-dependent tasks before the maintenance window begins.
Following the interruption of Internet service all systems and services should be restored. As always, in case of emergency, after-hours support is available from Adaptive when you call campus local 2241.
Thank you for your cooperation and preparation as we complete this important maintenance.
If you have any questions regarding the outage or backup procedures, please contact your supervisor or manager.
Staff BBQ Feedback
Thank you to everyone who came out to enjoy our staff BBQ on August 13th! We want to hear from you. Please take a minute to fill out the form below. Your feedback helps us create events that celebrate the entire Menno Place team.
Fill out my online form.
Staff BBQ is on Thursday Aug 13
All staff are invited to join us in the Menno Home courtyard for the staff BBQ this Thursday, August 13th. Wear your denim or plaid (or both!) and come ready for food, fun and a great chance to connect with your team.
Save the Date: Grandparents Day Sept 12, 2026
Join the fun as we celebrate Grandparents Day on Saturday, September 12th in the Menno Home Courtyard!
Accreditation 2026 #4 – Infection Prevention & Control
Infection Prevention and Control (IPC) is one of our Accreditation Themes. It covers hand hygiene education & training, compliance with accepted practices, and infection rate tracking and analyzing.
You can download the full version by clicking here: Accreditation 2026 #3: Resident Safety4: Infection Prevention & Control
Surveyor Question: How do we evaluate compliance with accepted hand hygiene practices?
Answer: We evaluate hand hygiene compliance by directly observing (audit) the practice using the Speedy Audit tool conducted by trained peer team member auditors.
ROP 2 Hand Hygiene Education and Training
Surveyor Question: What education and training have you received on hand hygiene?
Answer: We receive regular education assigned to us in Surge Learning, we have visual signs posted throughout our site, we receive hands on education at unit team meetings as required, and get direct feedback by hand hygiene peer auditors.
ROP 3 Infection Rates are Tracked and Analyzed
Surveyor Question: How do we track infection information, analyze it, and communicate this information throughout the organization?
Answer: We track infection rates, analyze the information to identify clusters, outbreaks and trends; this is shared throughout the organization following our policy AP 5.05 IPC Program.
Visit our website for more information on each of these ROP’s
MEMO: Duplicate Copies of Newsletter
To: All Menno Place Staff
Date: Monday, August 10, 2026
Re: Duplicate copies of newsletter sent accidentally
Dear Friends and Family,
Over the weekend we launched a new newsletter – Together We Care – and when we got back to the office Monday morning saw that the email had accidentally sent multiple times. We apologize for any inconvenience and want to let you know that the error has been corrected. You should not receive multiple copies going forward.
Accreditation 2026 – #3 Resident Safety
Menno Place has a Resident Safety Plan to ensure our delivery of care and services are provided safely to the residents and for the team members. Here is the summary of our Menno Place Resident Safety Plan.
You can download the full version by clicking here: Accreditation 2026 #3: Resident Safety
ROP: Resident Safety Plan
Surveyor Question: Does Menno Place have a developed and implemented Resident Safety Plan?
Answer: Yes, Menno Place has a Resident Safety Plan that identifies, monitors, and addresses resident safety risks to ensure safe, high-quality care.
Evidence:
- Regularly reviews resident care and potential safety risks.
- Monitors quality indicators such as falls, pain, medications, and restraints.
- Uses incident reviews and quality improvement initiatives to enhance safety.
- Investigates resident and family concerns to improve care and services.
ROP: Residents’ Rights and Responsibilities
Surveyor Question: How are residents informed of their rights and responsibilities?
Answer:
Residents and/or their Substitute Decision Maker/Power of Attorney are informed of their rights during admission.
Evidence:
- Rights are reviewed through the Move-In Agreement.
- The Resident Bill of Rights is included in the Resident Handbook.
- The Bill of Rights is posted at Menno Home and Menno Hospital entrances.
ROP: Addressing Resident Rights Concerns
Surveyor Question: What should you do if a resident or family member reports that a resident’s rights have been violated?
Answer:
Listen respectfully, document the concern, and follow Menno Place’s feedback process.
- Menno Place Compliments, Concerns, and Ideas Process available on the family website.
Visit our website for more information on each of these ROP’s
Phone number update for ComVida Texting Pilot Project in fall
MEMO
To: All Menno Place Employees
From: People & Culture
Date: July 30, 2026
Subject: Upcoming Scheduling Text Message Pilot – Ensure your phone number is correct for text messaging
NEW PHONE NUMBER?
Fill out the form (below) if you have a new phone number OR to specify best phone number to receive text messages
As part of our ongoing efforts to improve communication with employees, Menno Place will be piloting a new feature within our scheduling software this fall. Through this pilot, employees will receive scheduling-related information via text message.
This trial will include all Menno Place employees and is intended to help us deliver important scheduling updates in a timely and convenient manner.
To ensure that we have the correct phone number on file, we are asking all employees to complete the form below if:
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You have changed your phone number since the launch of the ComVida app in September 2025, or
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You have more than one phone number and would like to specify the best number to receive text messages.
Please provide only one phone number – the number where you would prefer to receive scheduling-related text messages.
Thank you for helping us ensure our records are accurate as we test this new communication tool. If you have any questions, please contact the People & Culture team: PandCcares [at] MennoPlace.ca
People & Culture
Menno Place
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Update your phone number for ComVida scheduling via text messages
To support an upcoming scheduling text message pilot, please confirm the phone number where you would like to receive scheduling-related text messages. If you have changed your phone number since September 2025 or have multiple phone numbers, please provide your preferred mobile number below.
Fill out my online form.
