Important Update – Menno Place Team – YOU are the Heart of Care

Memo: Staff Appreciation – Name or Site Changes

July 13, 2026/in Apartments, HOME, HOSPITAL, Important Update, MEMO

To all team members,

As we prepare for our upcoming Staff Appreciation event, we want to ensure everyone is recognized accurately and respectfully.

If you have had a legal name change or a site/location change (Home/ Hospital/ Apts/ MBS) on or before 2021, please let us know so we can update our records ahead of the event.

Kindly send an email with your updated information to People & Culture at pandccares@mennoplace.ca.

Thank you for helping us keep our records current and for everything you contribute to Menno Place.

Employee Memo – Absence Reporting for Evening and Night Shifts

July 10, 2026/in Apartments, HOME, HOSPITAL, Important Update, MEMO

Effective immediately, employees who need to report an absence for an evening or night for the current day must contact the Staffing Office directly at:

📞 778-982-0036

When reporting an absence, please provide:

Your name
Department/work area
Scheduled shift
The anticipated duration of your absence, if known

All other absences and requests can be made using the regular phone number for the staffing office.

Please continue to follow this process until further notice.

Thank you for your cooperation.
People & Culture / Staffing Office

POSTPONED: Accreditation Kickoff Event

July 3, 2026/in Accreditation2026, Apartments, HOME, HOSPITAL, Important Update

The Accreditation kickoff event previously scheduled for Monday, July 6th has been postponed until further notice.

July 7, 2026 – BCNU Job Action Memo

July 2, 2026/in Important Update

July 7, 2026 – BCNU Announces Job Action

Following the British Columbia Nurses’ Union (BCNU) announcement of job action at worksites across the province, we want to reassure residents, families, and loved ones that Menno Place has an Essential Services Plan in place to ensure the continued delivery of safe, compassionate, and consistent care. This plan was built in collaboration with the union and is designed to protect the health, safety, and well-being of all those who call our campus home.

Essential Services Plan ensures continuity of care

Residents and families can be confident that care services will continue across our entire campus, including Long-Term Care, Assisted Living, and Independent Living. Essential staffing levels and care priorities have been established to ensure residents continue to receive the support they need. Our focus remains on providing a safe, stable, and well-coordinated environment where the dignity, comfort, and well-being of residents remain at the centre of every decision.

Menno Place has a long-standing commitment to operational readiness, emergency preparedness, and service continuity. Our leadership team is actively monitoring developments and working closely with union representatives and health system partners to ensure plans remain responsive to the circumstances.

Normal Operations

Residents and families should expect normal operations, including visits, activities, and care routines.

Communication on www.MennoPlace.ca

Should any significant changes occur, we will communicate promptly and transparently on the www.MennoPlace.ca website.

Invitation to join us in prayer

As a faith-based community, we invite residents, families, team members, volunteers, and supporters to join us in prayer for everyone involved and for a positive resolution to the job action. We take comfort in knowing that we are in the Lord’s hands and trust in His guidance, peace, and provision for our community during this time.

Accreditation 2026 – The Five Ws

July 2, 2026/in Accreditation2026, Apartments, HOME, HOSPITAL, Important Update

WHY

We want to BEE the best! Being accredited allows Menno Place to be measured against world class evidenced based health care standards. The goal is to provide the best healthcare and services to our residents so we can do what we do best: care for and improve lives.

WHEN

Save the Date: Oct 26^th to Oct 29^st, 2026.

These are the dates the Accreditation surveyors will be on site. Stay connected by attending your team huddles, reading the https://mennoplacestaff.com/ updates, and participating in the fun events to come.

WHERE

Onsite at Menno Home and Menno Hospital in all areas of care, services, and support.

WHO

Accreditation Canada develops evidence-based standards, assessment programs, and quality improvement solutions. People-centered care philosophy and approach to setting its standards and guiding the accreditation process.

WHAT

The Accreditation Tool is organized into eight chapters:

Chapter 1: Governing LTC Home’s Strategies, Activities, and Outcomes
Chapter 2: Upholding Resident-Centred Care
Chapter 3: Enabling a Meaningful Quality of Life for Residents
Chapter 4: Ensuring High-Quality and Safe Care
Chapter 5: Enabling a Healthy and Competent Workforce
Chapter 6: Enabling Infection and Prevention Control Practices
Chapter 7: Maintaining Safe Medication Management Practices
Chapter 8: Promoting Quality Improvement

Join us for the Accreditation Kickoff Townhall on Monday, July 6 in the Menno Hospital Chapel. Drop in anytime between 1 – 4pm.

CV Pharmacy Services Transition – Effective July 1, 2026

June 30, 2026/in HOSPITAL, Important Update, MEMO

We would like to inform all staff that, effective July 1, 2026, CV pharmacy services will transition from CareRx to Apex Pharmacy.

Families and Convalescent (CV) residents have already been notified of this change. All required consent forms and transition documentation have been completed.

Important Reminder for Nursing Staff

Effective July 1, please ensure that all medication orders, prescriptions, and requisitions are directed to Apex Pharmacy.
During the transition period, if you encounter any medication-related discrepancies, delays, or concerns, please follow the established reporting process for prompt tracking and resolution.

Thank You

Thank you for your cooperation and support in ensuring a safe and seamless transition of pharmacy services.

If you have any questions or require clarification, please connect with Nurse Manager, Menno Hospital or Director of Care.

Scent-Safe Workplace for staff, residents and visitors

June 29, 2026/in Important Update

Scent-safe means eliminating exposure to scented products on the Menno Place campus.

At Menno Place, we are committed to eliminating health concerns arising from exposure to scented products by maintaining a scent-safe environment for all employees and visitors on the Menno Place campus.

Menno Place ensures the health and well-being of employees by preventing exposure to scented products that can cause environmental chemical sensitivities. The goal is to:

Eliminate the use of perfume, cologne, aftershave, scented air fresheners and scented candles from the workplace, lit candles are not permitted on-site;
Eliminate the use of heavily scented personal hygiene products such as hair products, lotions, creams and deodorant;
Eliminate the use of non-personal products with a distinct scent or fragrance such as industrial cleaning products, air fresheners and building materials (paint), as the scent may remain on your skin and cause irritation to you or others. There is also a higher risk of staining clothes with these products; hence, making them inappropriate for the work setting.
Reduce heavily scented flowers in the workplace such as lilacs, hyacinths, lilies, etc.

When scented products adversely affect a person’s health, i.e., allergies/asthma, some or all of the following symptoms are to be reported to your manager, or first aid attendant on duty: headaches, dizziness, nausea, fatigue, difficulty breathing and skin irritation.

Do not use or bring scented personal or non-personal products to the Menno Place workplace.

Policy Name: AP 2.16 Dress Code Mar 2025 found in Surge Learning: Policy Professional

Safety at Menno Place: Building on a Strong Foundation

June 29, 2026/in Apartments, HOME, HOSPITAL, Important Update

The safety and well-being of our residents, families, staff, and visitors remains one of our highest priorities at Menno Place. Recent resident meetings across our apartment communities reflect a strong sense of comfort and security, and we are grateful for the trust our community places in us each day.

At the same time, we believe that safety is never static so we are continually proactive exploring and implementing ways to strengthen our security measures even further. The following list outlines the ways that we are enhancing security on our campus of care:

1. Enhanced Camera Monitoring

We are expanding the use of AI-enabled features within our existing camera systems.
Exterior camera alerts during overnight hours (21:00–06:00) will be monitored by our offsite security partner Allegiance 1. When alerts are triggered, the monitoring team will review video clips and determine if a response or dispatch is required.

2. Lighting Improvements

Upgrading driveway lighting from Marshall Road with LED parking-style fixtures to significantly improve visibility in the approach to these areas.
Additional motion-activated lighting will be installed around Pavilion and Terrace West. These upgrades are designed to enhance lighting without impacting drivers or nearby residents.

3. Signage Enhancements

Strategic placement of updated security signage in collaboration with Allegiance 1 near camera locations to reinforce active monitoring and deterrence.

4. Landscaping Adjustments

Selective trimming and removal of shrubs around Pavilion and Terrace West to improve camera sightlines and reduce potential concealment areas

If you have any ideas or questions about security on our campus please use this form to reach out to Bas Kervel, Director, Support Services – https://mennoplacelife.com/do-you-need-to-contact-us/