GoldCare Employee Portal Rollout – Nov 18

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To: Menno Home, Apartments, and MBS Staff
From: Jessy Manhas
Date: Nov 4, 2024
Re: GoldCare Employee Portal Rollout – Nov 18, 2024

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We’re pleased to announce the launch of the GoldCare employee portal across the Menno Place campus. Starting November 18, 2024, mandatory enrollment in the GoldCare portal is required for all staff.  All leave of absence requests—including sick leave, union leave, special leave, etc.—must be submitted through the GoldCare Employee Portal. Paper forms will not be accepted as of November 18, 2024.

Implementing this system will offer several benefits such as permitting staff to view their schedules online and completing time off requests which are submitted electronically directly to Staffing and their Manager.

If it’s your first time logging in, please be aware that your password may not be accepted. If you experience difficulties after three login attempts, contact either:

  • Rachel Setka, HR Generalist at Rachel.Setka@mennoplace.ca
  • Lana Murray, Benefits Coordinator at Lana.Murray@mennoplace.ca

They will help reactivate your account. Due to the anticipated high volume of requests, we ask that you avoid walk-in submissions. All email requests will be reviewed at the end of the working day, and you will receive an email response.

For MBS Staff, if you already have a GoldCare account, you can use the same username and password. If you are a cross-hire, your accounts will be linked to your username.

Your Username is:
• The first 4 letters of your last name
• The first 2 letters of your first name
• 2 digits for your day of birth

Your Temporary Password is: Menno123??

Example: Mary Smith, born on July 22, 1978 will have the username SMITMA22
The first time you login, you will be prompted to change your password. It must be 8 characters minimum and contain a number and symbol and supply the answers to 3 security questions.

For training on the GoldCare employee portal, click this link: GoldCare Employee Portal

If you have any questions on how to submit a request on the portal, please consult your Manager for assistance or reach out to our Visitation Hosts.

Thank you!

Regards,

Jessy Manhas
Manager of People and Culture

cc Management team