Date July 12, 2021

Menno Home and Apartments: Block Booking Call-Out Procedure

Filling blocks of shifts is processed in the following manner :

Example: Staff has a 3 week vacation booked off made up of 3 sets of 5 days with
2 days off in between. 5/2, 5/2, 5/2
In this example: 1 block = 3 sets of 5 days

Process to fill the shifts:

    1. Staffing calls out full block to casuals first. Casual staff indicates whether they
      can take the full block or a set. If possible, block is filled by one person. If not
      possible, block is broken up into sets.
    2. Staffing calls out sets to casual staff.
    3. Any shifts left over are called out as individual days first to casual staff, then
      part time staff, then overtime.

Other considerations:

  • If the staff does not pick up the call, Staffing will leave a message but will
    continue calling the next person in seniority.
  • If Staffing leaves a message and the person calls back but the shift has been
    given to another person, the shift goes to the first person who committed to
    take the shift first.