Scheduled Internet & WiFi Outage – Sat, Aug 29, 2pm-4pm

Dear Team,

Please be advised that Adaptive Technical will be performing scheduled network maintenance on Saturday, August 29, from 2:00 PM to 4:00 PM.

During this maintenance window, Internet access and Wi-Fi services will be unavailable. There will be no backup or failover internet connection available, so any systems, applications, or services that rely on internet connectivity will be affected.

Please note:

  • Internet connectivity and Wi-Fi will be disrupted.
  • Devices and services that depend on internet connectivity will be interrupted.
  • This disruption will affect corporate across and guest access to the Internet
  • Remote connections back to campus will not be available during the outage.
  • Hosted services and campus networks will remain operational and unaffected.
  • Staff should be prepared to follow their department’s backup procedures for any work that may be impacted.
  • Telephone service is not affected.
  • Residents on Telus-direct services are not affected.

We encourage everyone working during this period to plan ahead and complete any internet-dependent tasks before the maintenance window begins.

Following the interruption of Internet service all systems and services should be restored. As always, in case of emergency, after-hours support is available from Adaptive when you call campus local 2241.

Thank you for your cooperation and preparation as we complete this important maintenance.

If you have any questions regarding the outage or backup procedures, please contact your supervisor or manager.