Confidentiality Notice: Use of PointClickCare, Point of Care & SeniorCare EMR Systems*

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To: All Staff and Authorized Users of Point Click Care (PCC) , Point of Care (POC) and Senior Care (SC)
Date: August 20, 2025
Subject: Maintaining Confidentiality in the Use of EMR Systems

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This notice serves as a reminder of the importance of maintaining strict confidentiality and proper use of the PointClickCare (PCC), Point of Care (POC), and SeniorCare (SC) Electronic Medical Record (EMR) systems. As a user of PCC, POC and/or SC, you are entrusted with sensitive resident information and are legally and ethically required to always protect this information.

1. Authorized Access Only

  • Access to PointClickCare, Point of Care, and SeniorCare is restricted to authorized personnel with unique login credentials.
  • You must only access resident records and data relevant to your assigned duties and scope of practice.
  • Sharing login credentials or accessing the system under another user’s account is strictly prohibited.

2. Patient Privacy

  • Do not view or discuss resident information unless it is directly related to your role in providing care or performing required duties.
  • Always ensure that computer screens are not visible to unauthorized individuals.
  • Log out of PCC, POC or SC or lock your screen when stepping away from a workstation.

3. Data Security and Use

  • Do not print, copy, or electronically transmit any information from PCC, POC or SC unless it is required for care and you have proper authorization.
  • Any printed documents containing patient data must be handled securely, stored and filed appropriately and disposed of in accordance with privacy protocols.

4. Compliance with Privacy Regulations

  • PHIPA refers to the Personal Health Information Protection Act, which governs the collection, use, and disclosure of personal health information
  • All users must comply with PHIPA and applicable privacy laws, as well as organizational policies related to data protection.
  • Breaches of confidentiality may lead to disciplinary action, up to and including termination of employment and potential legal consequences.

5. Reporting Concerns

  • If you suspect unauthorized access, misuse of data, or a potential breach, you must report it immediately to your supervisor.

*PointClickCare and Point of Care are primarily used in our long-term care buildings. SeniorCare is used in the apartments.