ComVida Update: Easier Log In Process Starts Nov 27

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MEMO

To: Menno Home, Hospital and Apartments Staff
Date: November 25, 2025
Subject: ComVida Updates

Dear Staff,

This memo is to inform you of upcoming changes to ComVida.

Please note that ComVida will be temporarily unavailable on Thursday, November 27, 2025, from 4:00 pm to 7:00 pm due to system updates.
We are pleased to share that we have taken your feedback to the ComVida team and worked collaboratively to enhance the software and address several concerns raised by staff.

Some of the key concerns included:

  • Having to log in with multiple usernames if cross-hired
  • Not receiving notifications on the mobile app in a timely manner
  • Having to complete first-time registration through the web browser

As of November 21, 2025, staff can now register their accounts directly through the ComVida mobile app.

We are also happy to announce that each employee has been assigned a unique username. This means you will no longer need multiple logins to access schedules across different sites if you are cross-hired. All notifications for vacant shifts—as well as your work schedule—will now be available under one profile.

This memo is a friendly reminder to watch for an important email from People and Culture this week. That email will include your new username, along with steps to ensure you remain connected and fully set up.

Once you receive your new username:

  •  Please log in to ComVida using the new username. This can be done no earlier than Thursday, November 27, 2025, at 7:00 pm.
  • Your password will remain the same.
  • Ensure notifications are turned on in the ComVida mobile app so you continue receiving real-time alerts.
  • There is no need to delete or reinstall the mobile app.

Please note:

  • The new username logins take effect Friday, November 28, 2025.
  • Daily shift callouts will resume in ComVida on December 1, 2025.

If you do not receive your new username by November 27, 2025:

  • Check your junk or spam folder.
  • If you still do not see the email, please email jessy.manhas [at] mennoplace.ca with your employee number and the site you work at.

Thank you again for your valuable feedback and for your patience as we continue improving our systems to better support you.

Regards,
Jessy Manhas, CPHR