MEMO: No More Availability for Summer Vacation Requests

MEMO
To: All Menno Home, Hospital and Apartments Staff
From: the Staffing Offices
Date: May 11, 2026
Re: No More Availability for Summer Vacation Requests

_______

The staffing office will not accept time off requests from  June 15, 2026 – September 15, 2026.

Please see your managers and have them sign off on any time off requests before submitting to the staffing office.

 

Thank you for your co-operation.
Menno Staffing Office

MEMO: Mother’s Day Flower and Gift Deliveries

To: All Menno Place Staff
From: Sharon Simpson, Director of Community Enrichment
Date: May 4, 2026
Re: Mother’s Day Flower and Gift Deliveries
_________________________________________________________________________________

Mother’s Day is this Sunday, May 10 and we are expecting a large volume of floral deliveries along with one of the busiest visiting days of the year. We need your help to make sure these gifts get to their intended resident.

Starting Friday, May 8 and throughout the weekend please help celebrate our residents by doing the following:

  1. Accept any floral deliveries that come to your building provided they meet the following criteria:
    a. No lilies or other scented flowers.
    b. No loose flowers – Menno Place is not able to provide vases. An exception can be made if you know the resident has their own vase.
    c. No large potted plants. Plants that can reasonably sit on a desk or table are permitted.
    d. No large gifts that require a cart to transport will be delivered.
  2. If the delivery is for a resident in another unit in your building, please look them up in PCC and arrange the delivery of the gift to them.
  3. If the delivery is for a resident in the other Menno Place LTC building call:
    a. Menno Home 604-853-2411 x 2323
    b. Menno Hospital 604-859-7631 x2244
  4. If the resident lives in the apartments, it’s best to redirect the delivery service to that building to use the enterphone to make the delivery. If you receive a gift that is for a resident in the Apartments, please hold the gift and inform your Nurse Manager.

Thank you for taking the extra time to ensure our residents have a meaningful Mother’s Day. It matters to them so it matters to us.

Employee Referral Program

Menno Place is pleased to announce the establishment of a referral incentive program designed to encourage employees to recommend applicants to work at Menno Place.

ComVida will be DOWN on March 19 from 4-5pm

MEMO

To: All Staff who Use ComVida
From: The Staffing Team
Date: March 18, 2026
Re: ComVida will be down for one hour on March 19th

ComVida will be unavailable to ALL staff for updates on March 19, 2026 from 4:00pm till 5:00pm. Errors will occur if staff try to access ComVida during this time. The system is expected to go back online at 5pm.

2025 T4 Slips Have Been Sent

Your 2025 T4 slips were emailed at the end of February to the same address on file for your payroll pay notification.

Please note the following:

  • If you don’t see your T4 in your email, check your junk folder.
  • If you did not receive a T4 or have questions about your T4 please check with your direct manager. Do not contact finance office staff without instructions from your manager.
  • If you worked for multiple locations (Home, Hospital, Apartments, or MBS), you will receive separate T4 slips for each location.
  •  If you worked in a regular line or casually, you will receive separate T4 slips for both regular and casual work.

Important Reminder: The password to open your T4 slip is the same as the password used to access your payroll pay notifications.

MPP

MPP pension adjustment (PA) statements have gone out by email and Canada Post, depending on your delivery settings.

NOTE: MPP is going paperless. All staff are asked to complete their digital registration to ensure they receive all documents securely and on time. If you have not signed up you have until April 17 to do so. Instructions on how to sign up are here: https://mennoplacestaff.com/mpp-go-paper-free-with-your-pension-statements-2/

Make sure your personal information is up to date

We also want to remind you of the importance of keeping your personal information up to date.

  • Please notify us of any changes to your address, phone number, marital status, or personal tax credit eligibility (TD1 form).
  • To update your contact information, please visit: MennoPlaceStaff.com/update-contact

Thank you for your work in providing excellent resident and family-centred care as Menno Place.

MEMO: IT Support Requests – Please Use the Adaptive Support Desk

Date:   February 27, 2026
To:       All Menno Place Employees
From:  Menno Place Administration and Adaptive Technical
Re:      IT Support Requests – Please Use the Adaptive Support Desk
___________

Menno Place values our partnership with Adaptive Technical and the professional, reliable IT support they provide to our community.

To ensure timely, consistent, and fair service for everyone, Menno Place and Adaptive have agreed that all IT issues and requests must be directed through Adaptive’s Support Desk. Adaptive’s Support Desk is now fully equipped to receive requests, provide timely assistance, and will ensure that the appropriate technical resources are involved when needed.

Please note the following: All IT requests must go to the Adaptive Support Desk.

  • Use the Adaptive Help App on your computer’s tool bar
  • Contact the Support Desk directly:
    • Through the Support Services requestor page:
      https://mennoplacestaff.com/ilinks/support-services-requestor/

    • By email to support@beadaptive.ca
    • By calling 2241 on campus, or 604 357 3456. Reaching Adaptive by phone is the best method if you require support URGENTLY
    • Support is 24/7 x 365. Adaptive is available whenever you need help! After hours, please leave a message and someone will return your call.

Individual Adaptive staff should not be contacted personally for IT support. Adaptive staff will redirect personal requests to the Support Desk which reflects their commitment to providing good service through the shared process we have established.

If you have questions or concerns about this process, please speak with your supervisor.

Thank you for your cooperation and for helping our systems – and our partnerships – work well.

MEMO: 16.01 Blocks – No Changes Accepted

Date:   February 5, 2026
To:       All Menno Home and Menno Hospital Staff
Re:       16.01 Blocks – No Changes Accepted
___________

There will be NO CHANGES ACCEPTED after posting in to a 16.01 block.

You must honor the block, and this means working the full shift, and scheduled days that are included in 16.01.

This includes:

NO SHIFT CHANGES

NO BOOKING VACATION

NO USE OF BANKED OT

NO MEDICAL APPOINTMENT LEAVE

If you require leave while you have accepted a 16.01, or need to leave early, you must get approval from your manager.

Thank you
Menno Staffing Offices

REQUIRED for ALL STAFF: Policy Review in Surge Learning

All staff received an email on January 15th informing them of a set of policies for mandatory review, to be completed before Feb 27, 2026. This email was sent to your personal email address, not your @mennoplace.ca address.

Each staff member must complete this review. For most staff this review should only take a few minutes.  Managers will be following up with staff to ensure this review is completed.

To access Surge go to mennoplacestaff.com, click  iLINKS in the menu at the top of the site and select Surge Learning from the dropdown list.

Once you have logged in to Surge Learning you should see a message in the top left of the screen telling you that you have policies to review.

Click on My Courses and you’ll find a link to the policies that need to be reviewed.

 

If you have any problems accessing your Surge Learning account, or have questions about policies themselves please contact the People & Culture team.

Make Sure You Receive ComVida Notifications

MEMO

To: All Menno Home, Menno Hospital and Menno Apartments Staff
From: Loradonna Botter
Date: January 7, 2026
Re: Make Sure You Receive ComVida Notifications

Managers and employees have reported that they are not getting notifications on ComVida. We would like to remind you of two important items that may be impacting the effectiveness of the ComVida app.

Please check the following items on your app:

  • The date at the top left corner has to be changed to December 31, 2026. This will allow ComVida to show you the proper shifts. You might still have your calendar set to 2025 and that will cause a problem for you.
  • Please make sure notifications in ComVida are on the menu bar. There is a notification tab that has to be active.

Please check the following item on your phone:

  • Make sure your phone has notifications turned on. You will need to go to the settings tab on your phone to ensure the notifications is set correctly for your apps.

On behalf of the staffing team, thank you for your continued support in improving how award shifts. Please speak to your manager if any questions arise.

Shift Offers and Priority Windows for Bidding on Comvida

MEMO

To: Menno Home, Menno Hospital and Menno Apartment Employees
Date: January 7, 2026

Re: Shift Offers and Priority Windows for Bidding on Comvida

We would like to share an important update to help clarify how shift offers are reviewed and awarded.

Each shift offer includes a Priority Window, which is the guaranteed time period during which your bid will be reviewed before the shift may be offered more broadly. The length of the priority window depends on how soon the shift is scheduled to start.

Understanding these timeframes will help ensure you submit your bids promptly and do not miss opportunities.

Priority Windows for Shift Offers

When Offer is Sent       When Shift Starts     Priority Window
Jan 01, 12:00     Jan 01, 16:00 (same-day vacancy)    15 minutes (urgent)
Jan 01, 12:00    Jan 02, 07:00 (next-day vacancy)     30 minutes
Jan 01, 12:00    Jan 03, 12:00 (48 hours – 10 days)     120 minutes
Jan 01, 12:00    Jan 13, 12:00 (10+ days, vacation coverage)      72 hours

What this means for you?

  • Your bid is guaranteed to be reviewed if submitted within the priority window.
  • Once the priority window closes, the shift may be offered to a wider group.
  • Earlier response times increase your chances of being awarded the shift.

Please ensure notifications are enabled and check your schedule regularly so you don’t miss priority bidding opportunities.

If you have any questions or need support navigating shift offers, please reach out to your manager.  All phone numbers can be found in the Menno Place directory linked in the top right corner of the staff site.

Thank you for your continued flexibility and support.