Safety Blitz – QRM Incident Reporting: What You Need to Know
The Quality Risk Management (QRM) system is Menno Place’s official tool for reporting workplace incidents, injuries, safety concerns, and quality issues. Prompt and accurate reporting helps ensure staff safety, resident well-being, and timely follow-up.
If an incident occurs, employees must:
- Report to First Aid immediately, even for minor injuries
- Notify their supervisor as soon as possible
- Complete an incident report in QRM via Surge Learning (QRM on Demand)
- Provide clear details about what happened, where and when it occurred, and who was involved
Reports are then assigned to the appropriate nurse/supervisor and manager for review, investigation, and follow-up. Participation in the process, including modified duties if required, supports recovery and helps prevent future incidents.
Using QRM consistently supports a strong culture of safety and accountability for everyone.
Here is a quick reference to the QRM Reporting Process.
You can also download a PDF of this guide here: Click to download QRM Reporting Process Guide
