NEW ComVida Colour Legend
These colors indicate site location across notifications, the bidding board, and the schedule page.
MEMO: ComVida Walk-In Support Nov 29, 30, Dec 1 & 3
To: All Menno Home, Apartments and Hospital staff.
Date: November 28, 2025
Subject: ComVida Walk-In Support Available Nov 29, 30, Dec 1 & 3
This memo is to inform all staff of the upcoming ComVida Walk-In Support sessions available at both Staffing Offices located in Menno Hospital W1 by People and Culture. Staff may drop in during the times listed below for assistance with ComVida access.
Schedule:
Saturday, November 29, 2025
11:00 AM – 12:00 PM
Sunday, November 30, 2025
11:00 AM – 12:00 PM
Monday, December 1, 2025
11:00 AM – 12:00 PM
Wednesday, December 3, 2025
11:00 AM – 12:00 PM
If you cannot attend any of these sessions and have questions regarding ComVida access, please connect with your department manager.
________________________________________
All staff should have received their new ComVida username via email on November 26, 2025. The new usernames are to be used effective Friday November 28, 2025.
All call outs except after hour call outs will be done through ComVida.
If you did not receive your new username, please contact:
Jessy Manhas: jessy.manhas@mennoplace.ca
Or
Sourajita Panda: sourajita.panda@mennoplace.ca
ComVida Update: Easier Log In Process Starts Nov 27
MEMO
To: Menno Home, Hospital and Apartments Staff
Date: November 25, 2025
Subject: ComVida Updates
Dear Staff,
This memo is to inform you of upcoming changes to ComVida.
Please note that ComVida will be temporarily unavailable on Thursday, November 27, 2025, from 4:00 pm to 7:00 pm due to system updates.
We are pleased to share that we have taken your feedback to the ComVida team and worked collaboratively to enhance the software and address several concerns raised by staff.
Some of the key concerns included:
- Having to log in with multiple usernames if cross-hired
- Not receiving notifications on the mobile app in a timely manner
- Having to complete first-time registration through the web browser
As of November 21, 2025, staff can now register their accounts directly through the ComVida mobile app.
We are also happy to announce that each employee has been assigned a unique username. This means you will no longer need multiple logins to access schedules across different sites if you are cross-hired. All notifications for vacant shifts—as well as your work schedule—will now be available under one profile.
This memo is a friendly reminder to watch for an important email from People and Culture this week. That email will include your new username, along with steps to ensure you remain connected and fully set up.
Once you receive your new username:
- Please log in to ComVida using the new username. This can be done no earlier than Thursday, November 27, 2025, at 7:00 pm.
- Your password will remain the same.
- Ensure notifications are turned on in the ComVida mobile app so you continue receiving real-time alerts.
- There is no need to delete or reinstall the mobile app.
Please note:
- The new username logins take effect Friday, November 28, 2025.
- Daily shift callouts will resume in ComVida on December 1, 2025.
If you do not receive your new username by November 27, 2025:
- Check your junk or spam folder.
- If you still do not see the email, please email jessy.manhas [at] mennoplace.ca with your employee number and the site you work at.
Thank you again for your valuable feedback and for your patience as we continue improving our systems to better support you.
Regards,
Jessy Manhas, CPHR
ComVida App Update
MEMO
To: All Menno Home, Hospital, and Apartments Staff
Date: November 19, 2025
Subject: Comvida App Update
Please be advised that ComVida will not be accessible Friday November 21, 2025 from 4-5 pm as an update is being made to the mobile app.
The latest update includes the following improvements:
- Direct Registration in the App: New users can now register directly in the mobile app without needing to use a browser.
- Password Reset Within the App: Passwords can now be reset directly in the app by clicking forgot my password.
Thank you for your cooperation.
ComVida Use Paused
MEMO
To: All Staff
Date: September 26, 2025
Subject: ComVida Use Paused
Dear Staff,
We would like to inform you of a technical issue with Comvida. Because our set-up is unique to Menno Place, Comvida has identified a problem related to the most recent Apple iPhone upgrade. As a result, cross hired staff are not receiving notifications for both sites unless they manually log into each site. To be fair to everyone, we have to pause the use of ComVida until the issue is resolved.
In the meantime, Staffing will manually call out daily single shifts by phone effective September 27, 2025.
Please note:
- Block bookings will continue to be called out through Comvida, as staff have sufficient time to bid on these shifts.
- Cross hired staff must log in to each site using the specific login for that location to bid on block bookings.
Thank you to those who brought this issue forward. Your feedback is important and helps us identify and resolve problems quickly.
We will provide updates as soon as ComVida shares a fix.
Duration of Vacant Shift Notifications in ComVida App
Memo
To: All Staff – Menno Home, Apartments and Hospital
Date: September 23, 2025
Subject: Duration of Vacant Shift Notifications Showing in ComVida App
We’ve heard your feedback! Many staff have raised concerns about seeing too many vacant shifts under the notification screen of the ComVida app and not knowing which ones are new versus old.
To address this, the Staffing Team will now clear out the previous day’s notifications the following afternoon. This will help ensure your notification screen is easier to read and up to date.
Example 1: A shift for September 23, 2025 is posted on September 22, 2025. It will be cleared from the notification screen on the afternoon of September 23, 2025, given it is filled.
Example 2: A shift for September 22, 2025 is posted on September 22, 2025. It will be cleared from the notification screen on the afternoon of September 23, 2025, given it is filled.
Thank you for bringing this to our attention and for continuing to share your feedback as we work together to improve the system.
Block Booking in ComVida
To: Menno Home, Hospital and Apartments
Date: September 20, 2025
Re: Block Booking in ComVida
The Staffing Team has started offering block bookings through ComVida.
- You will receive a notification labeled “Block Booking” (see image below).
- Notifications will only be sent if you are available to work the entire block of shifts.
When you double-click on the block booking notification, you will be able to view the date, time, and unit for each shift included in the block (see example image below).
ComVida Progress Update
MEMO: ComVida Progress Update
Date: September 19, 2025
We’re now in our second full week of ComVida! Thank you to everyone who has downloaded the app, logged in, and started using it.
Between September 2–16, 2025, together we have:
• Filled 317 shifts across Menno Home, Hospital, and Apartments
Your participation and feedback have been instrumental in shaping improvements and making ComVida a success.
Your Feedback in Action
Based on your comments and questions, we’ve made the following improvements:
- 30-minute priority window for shift offers that are for the next day to allow more time for staff on site to bid. This will be effective Friday September 19, 2025.
- Clearer notifications: “You have been awarded a vacant shift” will now confirm successful applicants. This is in the title of the “Assignment Change” notification.
What’s Next
These changes are effective shortly, and we’ll continue to fine-tune the system as we go.
- Blocks will be sent out using ComVida within the next couple of weeks.
- Staffing will no longer call the units to offer OT. Staff must bid for OT through ComVida. Staffing will then award it based on the rules of the Collective Agreement.
- After-hours nurses trained and preparing to use ComVida the week of September 22. No more manual phone calls (or limited calls).
- Troubleshooting hints/tips are coming your way in a word document for you to save and reference.
Reminder
If you are not yet on ComVida, please contact your Manager as soon as possible for support.
ComVida Instructions are here: ComVida Instructions | the link to download is here: download ComVida | All ComVida memos are here: ComVida Memos
MEMO: ComVida – Cross Hired Staff and Multiple Log Ins
To: All Menno Home, Hospital and Apartments Staff
Date: September 02, 2025
Subject: ComVida – How to Read a Shift Code
__________________________________
How to read a shift code?
The first two letters after the hyphen, stand for the site.
Examples of Shift Code:
D7A-MNE1 – MN means this is a Menno Hospital shift.
D7A-MHW2 – MH means this is a Menno Home shift.
D7A-AP – AP means this is an Apartments shift.
Thank you for your cooperation.
MEMO: All Vacant Shifts Offered Through ComVida
To: All Staff (except MBS)
From: Staffing Office
Date: September 2, 2025
Subject: Vacant Shifts in ComVida
Effective today, September 2, 2025, all vacant shifts will be offered through ComVida. Please ensure that you are able to log in to the app and that your notifications are turned on so you do not miss any shift offers. If technical difficulties arise, the Staffing Office may temporarily revert to phone calls.
Please note: Until all RNs are fully trained in ComVida, after-hours vacant shifts will continue to be called out by phone.
Thank you for your cooperation as we transition to this new process.
