MEMO: ComVida – Cross Hired Staff and Multiple Log Ins

To: All Menno Home, Hospital and Apartments Staff
Date: September 02, 2025
Subject: ComVida – Cross Hired Staff and Multiple Log Ins

__________________________________

This is a reminder for employees who are hired at more than one site on the Menno Place campus (for example, Menno Home and Apartments).

When receiving notifications for vacant shifts through ComVida, please note the following:

  • Always check which site the shift is being called out for.
  • Log into the account for that specific site when responding to the shift.

Example:
If you receive a Menno Home notification, log in with your Menno Home username and password to respond. If you reply while logged into your Menno Apartments account, your response will not reach the Staffing Office.

Please remember:

  • You will receive shift notifications regardless of which account/profile you are logged into (as long as you registered for both).
  • It is your responsibility to ensure you log into the correct site account before responding.
  • If you are logged in under one site (e.g., Hospital) but reply to a shift notification for another site (e.g., Home), your reply may appear on your phone but will not register in the Staffing system.

Important:
Always double-check the shift code in the notification and log into the correct account before accepting or declining the shift. This ensures your response is recorded properly and prevents missed or misfiled shift responses.

How to read a shift code?

The first two letters after the hyphen, stand for the site.

Examples of Shift Code:

D7A-MNE1 – MN means this is a Menno Hospital shift.

D7A-MHW2 – MH means this is a Menno Home shift.

D7A-AP – AP means this is an Apartments shift.

Thank you for your cooperation.

MEMO: All Vacant Shifts Offered Through ComVida

To: All Staff (except MBS)
From: Staffing Office
Date: September 2, 2025
Subject: Vacant Shifts in ComVida

Effective today, September 2, 2025, all vacant shifts will be offered through ComVida. Please ensure that you are able to log in to the app and that your notifications are turned on so you do not miss any shift offers. If technical difficulties arise, the Staffing Office may temporarily revert to phone calls.

Please note: Until all RNs are fully trained in ComVida, after-hours vacant shifts will continue to be called out by phone.

Thank you for your cooperation as we transition to this new process.

MEMO: How to Know If There Is a Vacant Shift in ComVida

These instructions will show you how to know which shifts are available and how to bid on them.

MEMO: Where to Find the ComVida Instructions

To: All Staff (Except MBS)
Date: August 28, 2025
From: Staffing Team
Re: ComVida Instructions page

Thank you to all staff for working with us as we learn to use ComVida together. We appreciate your time, effort and patience as we migrate hundreds of staff into a new system.

To make this process easier we have gathered all of the ComVida instructions into one page. You’ll also find any memos related to ComVida on this page as well. You can find the instructions under the People & Culture tab on the staff site: https://mennoplacestaff.com/comvida-instructions-and-updates/


If you have any questions about using ComVida or need the password to any protected pages please talk to your manager before reaching out to the staffing team.

MEMO: ComVida Support – August 10 & 11, 2025

To: All Menno Home, Hospital and Apartments Staff
From: People & Culture
Date: August 8, 2025
Subject: ComVida Support – August 10 & 11, 2025

We are providing in-person support to help staff login to and navigate ComVida on the following dates:

📅 SUNDAY, August 10, 2025

  • Staffing Clerk, Taran, will visit all units at Menno Home, Menno Hospital, and the Apartments to check if staff have logged into ComVida and provide assistance as needed.
  • Two rounds will be completed at each site to connect with both day and evening shift staff:
    • Menno Home: 10:30 – 11:30 am and 4:15 – 4:45 pm
    • Menno Hospital: 11:35 am – 12:35 pm and 3:00 – 4:00 pm
    • Menno Apartments: 12:45 – 1:30 pm and 5:00 – 5:30 pm
      (Apartments staff can meet Taran outside the Wellness Centre in Terrace East.)

📅 Monday, August 11, 2025

  • On-site support at the Home Staffing Department for the entire campus will be available during these times:
    • 10:30 – 11:30 am
    • 3:45 – 4:45 pm

🎥 Training Video
This video covers:

  • How to log in for the first time
  • How to reset your password
  • How to log into the mobile app
  • How to use the mobile app

Please watch the video before attending a support session. Attempt to log in on your own and come prepared with any questions.

If you have not yet logged into ComVida or need assistance, please take advantage of these support times.

You can view the instructional video here: ComVida Instructional Video (This page is password protected. The password is the same as the one for the main ComVida instructions.)

Thank you for your cooperation in ensuring a smooth transition to Comvida.

CORRECTED ComVida Log in Information

The correct format for logging in to ComVida is: location code, hyphen, employee number. Example: MH-123