Confidentiality Notice: Use of PointClickCare, Point of Care & SeniorCare EMR Systems*

To: All Staff and Authorized Users of Point Click Care (PCC) , Point of Care (POC) and Senior Care (SC)
Date:
August 20, 2025
Subject:
Maintaining Confidentiality in the Use of EMR Systems

_________________________

This notice serves as a reminder of the importance of maintaining strict confidentiality and proper use of the PointClickCare (PCC), Point of Care (POC), and SeniorCare (SC) Electronic Medical Record (EMR) systems. As a user of PCC, POC and/or SC, you are entrusted with sensitive resident information and are legally and ethically required to always protect this information.

1. Authorized Access Only

  • Access to PointClickCare, Point of Care, and SeniorCare is restricted to authorized personnel with unique login credentials.
  • You must only access resident records and data relevant to your assigned duties and scope of practice.
  • Sharing login credentials or accessing the system under another user’s account is strictly prohibited.

2. Patient Privacy

  • Do not view or discuss resident information unless it is directly related to your role in providing care or performing required duties.
  • Always ensure that computer screens are not visible to unauthorized individuals.
  • Log out of PCC, POC or SC or lock your screen when stepping away from a workstation.

3. Data Security and Use

  • Do not print, copy, or electronically transmit any information from PCC, POC or SC unless it is required for care and you have proper authorization.
  • Any printed documents containing patient data must be handled securely, stored and filed appropriately and disposed of in accordance with privacy protocols.

4. Compliance with Privacy Regulations

  • PHIPA refers to the Personal Health Information Protection Act, which governs the collection, use, and disclosure of personal health information
  • All users must comply with PHIPA and applicable privacy laws, as well as organizational policies related to data protection.
  • Breaches of confidentiality may lead to disciplinary action, up to and including termination of employment and potential legal consequences.

5. Reporting Concerns

  • If you suspect unauthorized access, misuse of data, or a potential breach, you must report it immediately to your supervisor.

*PointClickCare and Point of Care are primarily used in our long-term care buildings. SeniorCare is used in the apartments.

 

 

80’s Staff BBQ this Thursday – Aug 21

Grab your best 80s outfit and join us in the courtyard anytime from 11am – 2pm for great food, music, prizes and more!

Line Painting on Campus – August 26

Good Afternoon Team,

Please be advised that line painting will be taking place in various areas around campus on Tuesday, August 26th, between 10:00 AM and 2:00 PM.

During this time, certain sections may be temporarily inaccessible or require caution when passing through. We kindly ask for your cooperation in avoiding freshly painted areas and following any posted signage or guidance from staff on site.

Thank you for your understanding and support as we work to maintain a safe and organized campus environment.

Warm regards,
Jeff Derbyshire

Heat Warning Issued – Fraser Valley – Aug 11 & 12, 2025

Heat Warning Issued

We have received notice that a Environment and Climate Change Canada has issued a Heat Warning for the Fraser Valley for Aug 11 & 12. Daytime high temperatures will reach 33C with overnight lows near 17C. A cooling trend is expected to arrive on Wednesday.

With elevated temperatures, the risk of heat related illness increases, particularly in seniors and those more vulnerable. 

Since 2022 Menno Place has made significant improvements the our air conditioning across our campus, especially in our long-term care buildings. Along with these improvements all staff are reminded to work together to keep residents and buildings cool and take extra care to stay safe during these hot days.

Temperatures in excess of 26 degrees can result in increased physical strain in seniors, particularly if those temperatures continue over a period of days.

To protect our residents and tenants, we pro-actively monitor for heat-related conditions, following our Heat Preparedness Plan.

We mitigate risk by:

  • ensuring hydration to all those who receive care services
  • providing water / hydration stations in all buildings for staff and tenants
  • providing cooling cloths to all who receive care services
  • closing blinds/curtains and ask tenants to do the same
  • ensure those in care are wearing light-weight clothing and reminding tenants to do the same
  • encouraging apartment tenants to seek out air-conditioned spaces or get an air-conditioner installed

Staff can help keep the residents cool by:

  • Offering residents lots of water and other fluids
  • Monitoring residents, especially ones with ‘sun stickers’ often for heat related illnesses
  • Disposable cooling pads are available at the nursing stations
  • Gel packs for residents are located in the Home & Hospital kitchen freezers. Use for resident heat emergencies only.
  • Relocate residents to cooler areas if their rooms get uncomfortably hot.
  • Fans may not effectively reduce body temperatures or prevent heat-related illness in people at risk. Therefore, fans should be used to move cool air around and not be used as a primary cooling device.

Staff, keep the buildings cool:

  • Ensure air conditioners are ON at all times. (report any problems to maintenance right away)
  • Windows and blinds closed in the hot day times. Open windows in the cooler evenings (if safe to do so)

Quick Tips for Extreme Heat

How to keep your body cool and comfortable:

  1. Drink plenty of water
  2. Put on sunscreen when outside
  3. Wear loose fitting, light coloured, breathable clothing
  4. Avoid being in direct sunlight for too long
  5. Place a cold, wet towel around your neck
  6. Keep your apartment cool by closing the blinds, using AC, and limiting oven use
  7. Shower, bathe, or sponge off with cool water

And if you experience symptoms of a heat stroke (high body temperature, dizziness or fainting, confusion, and very hot and red skin), call 9-1-1.

Heat Exhaustion Symptoms

  • Skin rash
  • Heavy Sweating
  • Headache
  • Dizziness
  • Fainting
  • Nausea
  • Vomiting
  • Rapid Heartbeat and breathing
  • Muscle cramps
  • Extreme thirst and/or dark urine or decreased urination

Anyone with one or more of these symptoms should move to a cool space immediately and let someone know they are not feeling well.

Heat Stroke Symptoms

  • High body temperature
  • Dizziness
  • Fainting
  • Confusion
  • Lack of coordination
  • Very hot and red skin

Anyone with any of these symptoms should call 911 immediately.

MEMO: ComVida Support – August 10 & 11, 2025

To: All Menno Home, Hospital and Apartments Staff
From: People & Culture
Date: August 8, 2025
Subject: ComVida Support – August 10 & 11, 2025

We are providing in-person support to help staff login to and navigate ComVida on the following dates:

📅 SUNDAY, August 10, 2025

  • Staffing Clerk, Taran, will visit all units at Menno Home, Menno Hospital, and the Apartments to check if staff have logged into ComVida and provide assistance as needed.
  • Two rounds will be completed at each site to connect with both day and evening shift staff:
    • Menno Home: 10:30 – 11:30 am and 4:15 – 4:45 pm
    • Menno Hospital: 11:35 am – 12:35 pm and 3:00 – 4:00 pm
    • Menno Apartments: 12:45 – 1:30 pm and 5:00 – 5:30 pm
      (Apartments staff can meet Taran outside the Wellness Centre in Terrace East.)

📅 Monday, August 11, 2025

  • On-site support at the Home Staffing Department for the entire campus will be available during these times:
    • 10:30 – 11:30 am
    • 3:45 – 4:45 pm

🎥 Training Video
This video covers:

  • How to log in for the first time
  • How to reset your password
  • How to log into the mobile app
  • How to use the mobile app

Please watch the video before attending a support session. Attempt to log in on your own and come prepared with any questions.

If you have not yet logged into ComVida or need assistance, please take advantage of these support times.

You can view the instructional video here: ComVida Instructional Video (This page is password protected. The password is the same as the one for the main ComVida instructions.)

Thank you for your cooperation in ensuring a smooth transition to Comvida.

Help Us Keep Our Workplace Safe

All staff are asked to complete the 2025 Workplace Violence Risk Assessment Survey.