GoldCare Employee Portal Training

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Dear Team,

As we roll out the new GoldCare Employee Portal across campus, we will be holding two training sessions for all staff. Please note the following details:

  • Sunday, November 17, 2024 at 10:00 AM – Menno Hospital Chapel
  • Monday, November 18, 2024 at 10:00 AM & 2:30 PM – Menno Hospital Chapel

Each session will last approximately 15 minutes. Please ensure you receive approval from your Manager/Supervisor before leaving the floor to attend.

If you are unable to attend any of the sessions, you can review the instructions on the staff website:
GoldCare Employee Portal Instructions

Alternatively, feel free to reach out to one of the Visitation Hosts or your Department Manager for assistance.

Thank you for your cooperation!

Best regards,
Jessy Manhas
Manager of People & Culture
604-851-1346

MEMO: Menno Home & APTS 2025 Vacation Requests

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To: All Regular HEU & Employee’s Association Members – Menno Home & Apartments
From: Jessy Manhas
Date: November , 2024
Re: 2025 Vacation Requests 

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All first choice vacation requests have been reviewed and either approved or denied dependent upon staffing levels for that day.

Second & Subsequent Vacation Requests:

  • 2nd and subsequent Vacation Requests must be submitted by December 07, 2024. This includes ALL remaining vacation hours for Menno Home & Apartments staff.
  • HEU members – A maximum of (5) days may be left unscheduled, BUT must be booked by August 1, 2025 (if not, Staffing will assign, and no changes are to be made)

Thanks,
Staffing Home & Apartments

MEMO: Menno Hospital Update on 1st Choice Vacation Requests

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To: All Menno Hospital Staff
From: Jessy Manhas
Date: November , 2024
Re: Update on 1st Choice Vacation Requests

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Menno Hospital Staff’s 1st Choice vacation requests have been processed, and your portal has been updated accordingly.

Please log into your GoldCare Employee Portal to check the status of your first choice vacation requests.

To view your submitted requests, follow these steps:

  1. Log in to your Employee Portal on Goldcare.
  2. Click on “Personal Information.”
  3. Select “1st Choice Vac Requests”

Once in the “1st Choice Vac Requests” section, you’ll see all your submitted requests, both current and from previous years. Under the “Status” column, you’ll find whether your request has been approved or denied.

If your request is denied, it means we’ve reached the staffing limits for that period, and you’ll need to choose an alternative vacation time.

Important Note:
Please refer to your vacation balances listed on your pay stubs to check how many hours are available. Keep in mind that you may be entitled to more vacation hours than what’s currently reflected, as you accrue your full entitlement between July 1, 2024, and June 30, 2025.

It is your responsibility to monitor both the hours you’ve already booked and your available balance. This will help avoid unexpected issues, such as running out of vacation hours and needing additional LOAs.

Thank you,
Menno Hospital Staffing
Brandi & Am

Flu Shot Self-Reporting – Report your decision by Nov. 30

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All staff are required to report their decision re: getting a flu shot by November 30, 2024.

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Violence Prevention Workshop

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Learn practical applications to identify risk factors of violence and de-escalation techniques at a Violence Prevention Workshop on Friday, November 15, 2024. Space is limited. Register soon!

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Dress Up Day Contest Winners!

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The winners of our Dress Up day contest are:

Team Prize: The Menno Home West 1 Minnie Mouses! The judges were impressed with how many staff participated in the costume. They were also delighted that the team extended the fun to the residents who asked to join in.

Individual Prize: Maricris Brownley as Wednesday Addams.

Prizes were delivered on Friday, November 8. Enjoy your treats! Huge thanks to everyone who dressed up that day. You brought smiles and laughter to us all.

MEMO Re: Long Weekend Sick Calls

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To: All Menno Place Staff
From: Jessy Manhas
Date: November 08, 2024
Re: Long weekend Announcement Regarding Sick Calls

Dear Team,

In the past, we have noticed a pattern of increased sick calls over the long weekend, followed by staff working on the statutory holiday the next day. All staff scheduled to work during the long weekend are expected to report to their shifts as usual.

Due to this recurring pattern, we will require proof of illness/doctor’s note as per the Collective Agreement from anyone who calls in sick on November 9 & 10, 2024. Additionally, if you call in sick on November 10, 2024 and then come to work on the statutory holiday, November 11, 2024, an investigation will be initiated by your Manager with a Shop Steward and a doctor’s note is mandatory. Failure to comply will result in disciplinary action and a risk of no sick time pay.

We appreciate your understanding and dedication to our residents’ care. Adhering to these guidelines will help ensure smooth operations throughout the long weekend.

If you have any questions or concerns, please contact your department manager.

Sincerely,

Jessy Manhas
Manager of People & Culture
604-851-1346

GoldCare Employee Portal Rollout – Nov 18

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To: Menno Home, Apartments, and MBS Staff
From: Jessy Manhas
Date: Nov 4, 2024
Re: GoldCare Employee Portal Rollout – Nov 18, 2024

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We’re pleased to announce the launch of the GoldCare employee portal across the Menno Place campus. Starting November 18, 2024, mandatory enrollment in the GoldCare portal is required for all staff.  All leave of absence requests—including sick leave, union leave, special leave, etc.—must be submitted through the GoldCare Employee Portal. Paper forms will not be accepted as of November 18, 2024.

Implementing this system will offer several benefits such as permitting staff to view their schedules online and completing time off requests which are submitted electronically directly to Staffing and their Manager.

If it’s your first time logging in, please be aware that your password may not be accepted. If you experience difficulties after three login attempts, contact either:

  • Rachel Setka, HR Generalist at Rachel.Setka@mennoplace.ca
  • Lana Murray, Benefits Coordinator at Lana.Murray@mennoplace.ca

They will help reactivate your account. Due to the anticipated high volume of requests, we ask that you avoid walk-in submissions. All email requests will be reviewed at the end of the working day, and you will receive an email response.

For MBS Staff, if you already have a GoldCare account, you can use the same username and password. If you are a cross-hire, your accounts will be linked to your username.

Your Username is:
• The first 4 letters of your last name
• The first 2 letters of your first name
• 2 digits for your day of birth

Your Temporary Password is: Menno123??

Example: Mary Smith, born on July 22, 1978 will have the username SMITMA22
The first time you login, you will be prompted to change your password. It must be 8 characters minimum and contain a number and symbol and supply the answers to 3 security questions.

For training on the GoldCare employee portal, click this link: GoldCare Employee Portal

If you have any questions on how to submit a request on the portal, please consult your Manager for assistance or reach out to our Visitation Hosts.

Thank you!

Regards,

Jessy Manhas
Manager of People and Culture

cc Management team

 

MEMO: 2nd and Subsequent Vacation Requests for 2025

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To: All Regular HEU Members – Menno Hospital
From: Staffing
Date: November 8, 2024
Re: 2nd and subsequent Vacation Requests for 2025
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2nd and subsequent Vacation Requests must be submitted by DECEMBER 1, 2024 on the GoldCare Portal.

  • All remaining vacations hours (except 37.5 hours) must be booked by, DECEMBER 1, 2024 (if not Staffing will assign).
  • A maximum of 37.5 hours (approx. 5 shifts) may be left unscheduled, BUT must be booked by August 1, 2025 (if not, Staffing will assign).
  • All 2025 vacation must be taken by December 31, 2025 (cannot be carried over and used in 2026).
  • Maximum number of staff off on vacation per day will vary depending on Department and operational requirements.

Thanks, Brandi and Am
cc: Directors / Managers