Outstanding 2025 Vacation

To: All Menno Home, Apartments, and Hospital Staff
Date: September 5, 2025
Re: Outstanding 2025 Vacation

_________________________________

A reminder that a final memo was posted on July 18, 2025, asking staff to schedule the remainder of their vacation hours by August 1, 2025. Any vacation that was not scheduled by this deadline will now be booked by the Staffing Office.

Beginning September 8, 2025, the Staffing Office will schedule vacation for employees who have not yet booked all of their vacation hours. Please note: once vacation is scheduled by Staffing, no changes will be permitted.

Employees still have the opportunity to submit their final vacation requests over this weekend.

Thank you for your cooperation.

Parking Changes for Sept 8 & 9 Only

Hello Team,

Please be advised of the following updates related to the Solar Panel installation at Primrose Gardens:

  • September 8th: Several parking stalls near Primrose Gardens will be temporarily unavailable as they will be used to stage equipment for the Solar Panel project. Please plan accordingly if you typically park in this area.

  • September 9th: Brundige Avenue will experience street disruptions due to crane operations. The crane is scheduled to arrive at 9:00 AM and will be used to lift Solar Panel materials onto the roof of Primrose Gardens.

We appreciate your understanding and cooperation during this time. If you have any questions or concerns, feel free to reach out.

MEMO: Menno Apartments Benefits Transition

To: All HEU Communities Bargaining Association Members – Menno Apartments

This bulletin is to keep staff informed with the benefits transition to Pacific Blue Cross.

Benefits Transition

The Health Benefits Trust has advised the People and Culture team that they are in process of transferring benefit information from the previous carrier.

The effective date for coverage is September 01, 2025. While the transfer is being finalized, employees will need to pay for eligible prescriptions and services out of pocket. Please keep all receipts, as you will be able to submit them for reimbursement once the process is complete.

For details on your new benefits, please visit:
https://www.jcbt.ca/your-benefits/

Action Required:

All employees currently enrolled in benefits must complete an Appointment/Change of Beneficiary form for Group Life and AD&D.

Forms are available in the Apartment kitchens, Wellness Centre and staff lunchrooms. Completed forms should be submitted by September 19, 2025 to People Culture – Attention: Lana Murray, Benefits Coordinator.

Next Steps:

We will share further details, including the new carrier contact information and instructions for submitting claims as soon as the transition is complete.

Thank you

Download or view a PDF copy of this bulletin here: Volume 2025.05 – Apartments Benefits Transition

Retirement Severance – Menno Apartments

To: All HEU Communities Bargaining Association Members Menno Apartments

This bulletin serves as notification that under the CBA, staff are not entitled to a retirement severance.

Retirement Severance

Effective August 24, 2025:

  • Staff will no longer receive a retirement severance based on their period of service.
  • There will be no 40% payout for unused sick bank at retirement.

If you have any questions or concerns, please contact your shop steward.

Thank you

Download or View a PDF of this bulletin here: Vol 2025.04 Retirement Severance PDF

MEMO: ComVida – Cross Hired Staff and Multiple Log Ins

To: All Menno Home, Hospital and Apartments Staff
Date: September 02, 2025
Subject: ComVida – Cross Hired Staff and Multiple Log Ins

__________________________________

This is a reminder for employees who are hired at more than one site on the Menno Place campus (for example, Menno Home and Apartments).

When receiving notifications for vacant shifts through ComVida, please note the following:

  • Always check which site the shift is being called out for.
  • Log into the account for that specific site when responding to the shift.

Example:
If you receive a Menno Home notification, log in with your Menno Home username and password to respond. If you reply while logged into your Menno Apartments account, your response will not reach the Staffing Office.

Please remember:

  • You will receive shift notifications regardless of which account/profile you are logged into (as long as you registered for both).
  • It is your responsibility to ensure you log into the correct site account before responding.
  • If you are logged in under one site (e.g., Hospital) but reply to a shift notification for another site (e.g., Home), your reply may appear on your phone but will not register in the Staffing system.

Important:
Always double-check the shift code in the notification and log into the correct account before accepting or declining the shift. This ensures your response is recorded properly and prevents missed or misfiled shift responses.

How to read a shift code?

The first two letters after the hyphen, stand for the site.

Examples of Shift Code:

D7A-MNE1 – MN means this is a Menno Hospital shift.

D7A-MHW2 – MH means this is a Menno Home shift.

D7A-AP – AP means this is an Apartments shift.

Thank you for your cooperation.

Surge Policy Professional Announcement & Instructions

We have moved our policies and fillable forms to Surge’s Policy Professional platform.

MEMO: Shift Call Outs in ComVida

Starting Sept 2, 2025 the Staffing Office will no longer call you for open shifts. All shift offers will only be sent through the ComVida app.

MEMO: PCC Risk Management – LTC Resident Incidents

As part of our collaborative effort within the clinical team, we’re improving how we document resident behaviours and incidents in long-term care. Starting August 27, 2025, all resident-related incidents in Menno Home and Menno Hospital will be documented in PointClickCare (PCC) under Risk Management by nurses only.

Why this change?

By moving all LTC resident behaviour and incident documentation into PCC Risk Management (just like Falls), we will:

  • ✅ Have one consistent, centralized system
  • ✅ Make tracking, reporting, and learning from incidents easier
  • ✅ Strengthen resident care, safety, and compliance

What’s Changing (Effective August 27):

  • Home and Hospital Staff who witness an incident → provide a written and/or verbal witness statement to the LPN on duty.
  • The LPN will record the incident in PCC under the Risk Management tab using the correct category.
  • Staff are no longer required to complete a separate Incident Report form – the nurse will enter all necessary details in PCC.

Categories Available in PCC Risk Management:

Along with Falls, the following categories are available:

  • Verbal Aggression
  • Physical Aggression
  • Choking
  • Elopement
  • NEW: Skin Impairment
  • NEW: Pressure Wounds (facility-acquired and acute care–acquired)
  • Suicide Ideation
  • Sexually Inappropriate Behaviour
  • Near Misses (resident-exhibited)
  • Other (for incidents not covered above)

How We’ll Do This Together:

  • 📅 Education sessions will be scheduled for all LTC nurses in the coming days.
  • 📝 Sessions will cover the new process, provide practice using PCC Risk Management, and allow time for questions.
  • 💡 Your feedback is important – please share what works well and what could be improved so we can fine-tune this process together.

This is not just a process update — it’s a team effort to strengthen how we protect and care for our residents. Thank you for bringing your experience, insights, and dedication to this important step forward.

If you have questions, ideas, or need clarification, please connect with your Clinical Team Leader.

Thank you for your continued support and teamwork!

MEMO Re: Long Weekend Sick Calls – Labour Day

To: All Menno Place Staff
From: Jessy Manhas
Date: August 21, 2025
Re: Long weekend Announcement Regarding Sick Calls

Dear Team,

In the past, we have noticed a pattern of increased sick calls over the long weekend, followed by staff working on the statutory holiday the next day. All staff scheduled to work during the long weekend are expected to report to their shifts as usual.

Due to this recurring pattern, we will require proof of illness/doctor’s note as per the Collective Agreement from anyone who calls in sick on Aug 31, 2025. Additionally, if you call in sick on Aug 31 and then come to work on the statutory holiday, September 1,  an investigation will be initiated by your Manager with a Shop Steward and a doctor’s note is mandatory. Failure to comply will result in disciplinary action and a risk of no sick time pay.

We appreciate your understanding and dedication to our residents’ care. Adhering to these guidelines will help ensure smooth operations throughout the long weekend.

If you have any questions or concerns, please contact your department manager.

Sincerely,

Jessy Manhas
Manager of People & Culture
604-851-1346

MEMO: Implementation of HEU Collective Agreement – Menno Apartments

To: Menno Apartments HEU Members
Date: August 20, 2025
Subject: Implementation of HEU Collective Agreement – Menno Apartments

______________________________

This memo is to inform you that the final provisions of the HEU Community Bargaining Association (CBA) Agreement will take effect on August 24, 2025, including all monetary-related provisions.

Important Information:

  • Benefits Transition: Empire Life and Wawanesa benefit plans will end on August 31, 2025.
  • The People and Culture team is currently coordinating the transition to Pacific Blue Cross, as outlined in the Collective Agreement. Coverage will begin September 01, 2025.
  • Employee Disability Management Program (EDMP):
    • Mandatory participation for all regular Full-Time and Part-Time employees
    • Optional participation for Casual employees
    • Further information is available under Memorandum of Agreement #1 of the Communities Bargaining Association Collective Agreement
  •  Wage Adjustments: Any wage changes will be reflected on your September 12, 2025 pay.

Please speak to your union shop stewards should you have questions on your HEU-CBA Collective Agreement.

The full HEU-CBA Agreement can be found online at:
https://heu.org/collective-agreements/community-health/menno-apartments