To: All Staff who Use ComVida
From: The Staffing Team
Date: March 18, 2026
Re: ComVida will be down for one hour on March 19th
ComVida will be unavailable to ALL staff for updates on March 19, 2026 from 4:00pm till 5:00pm. Errors will occur if staff try to access ComVida during this time. The system is expected to go back online at 5pm.
Your 2025 T4 slips were emailed at the end of February to the same address on file for your payroll pay notification.
Please note the following:
Important Reminder: The password to open your T4 slip is the same as the password used to access your payroll pay notifications.
MPP
MPP pension adjustment (PA) statements have gone out by email and Canada Post, depending on your delivery settings.
NOTE: MPP is going paperless. All staff are asked to complete their digital registration to ensure they receive all documents securely and on time. If you have not signed up you have until April 17 to do so. Instructions on how to sign up are here: https://mennoplacestaff.com/mpp-go-paper-free-with-your-pension-statements-2/
Make sure your personal information is up to date
We also want to remind you of the importance of keeping your personal information up to date.
Thank you for your work in providing excellent resident and family-centred care as Menno Place.
Date: February 27, 2026
To: All Menno Place Employees
From: Menno Place Administration and Adaptive Technical
Re: IT Support Requests – Please Use the Adaptive Support Desk
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Menno Place values our partnership with Adaptive Technical and the professional, reliable IT support they provide to our community.
To ensure timely, consistent, and fair service for everyone, Menno Place and Adaptive have agreed that all IT issues and requests must be directed through Adaptive’s Support Desk. Adaptive’s Support Desk is now fully equipped to receive requests, provide timely assistance, and will ensure that the appropriate technical resources are involved when needed.
Please note the following: All IT requests must go to the Adaptive Support Desk.
Individual Adaptive staff should not be contacted personally for IT support. Adaptive staff will redirect personal requests to the Support Desk which reflects their commitment to providing good service through the shared process we have established.
If you have questions or concerns about this process, please speak with your supervisor.
Thank you for your cooperation and for helping our systems – and our partnerships – work well.
Date: February 5, 2026
To: All Menno Home and Menno Hospital Staff
Re: 16.01 Blocks – No Changes Accepted
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There will be NO CHANGES ACCEPTED after posting in to a 16.01 block.
You must honor the block, and this means working the full shift, and scheduled days that are included in 16.01.
This includes:
NO SHIFT CHANGES
NO BOOKING VACATION
NO USE OF BANKED OT
NO MEDICAL APPOINTMENT LEAVE
If you require leave while you have accepted a 16.01, or need to leave early, you must get approval from your manager.
Thank you
Menno Staffing Offices
All staff received an email on January 15th informing them of a set of policies for mandatory review, to be completed before Feb 27, 2026. This email was sent to your personal email address, not your @mennoplace.ca address.
Each staff member must complete this review. For most staff this review should only take a few minutes. Managers will be following up with staff to ensure this review is completed.
To access Surge go to mennoplacestaff.com, click iLINKS in the menu at the top of the site and select Surge Learning from the dropdown list.
Once you have logged in to Surge Learning you should see a message in the top left of the screen telling you that you have policies to review.
Click on My Courses and you’ll find a link to the policies that need to be reviewed.
If you have any problems accessing your Surge Learning account, or have questions about policies themselves please contact the People & Culture team.
MEMO
To: All Menno Home, Menno Hospital and Menno Apartments Staff
From: Loradonna Botter
Date: January 7, 2026
Re: Make Sure You Receive ComVida Notifications
Managers and employees have reported that they are not getting notifications on ComVida. We would like to remind you of two important items that may be impacting the effectiveness of the ComVida app.
Please check the following items on your app:
Please check the following item on your phone:
On behalf of the staffing team, thank you for your continued support in improving how award shifts. Please speak to your manager if any questions arise.
MEMO
To: Menno Home, Menno Hospital and Menno Apartment Employees
Date: January 7, 2026
Re: Shift Offers and Priority Windows for Bidding on Comvida
We would like to share an important update to help clarify how shift offers are reviewed and awarded.
Each shift offer includes a Priority Window, which is the guaranteed time period during which your bid will be reviewed before the shift may be offered more broadly. The length of the priority window depends on how soon the shift is scheduled to start.
Understanding these timeframes will help ensure you submit your bids promptly and do not miss opportunities.
Priority Windows for Shift Offers
| When Offer is Sent | When Shift Starts | Priority Window |
| Jan 01, 12:00 | Jan 01, 16:00 (same-day vacancy) | 15 minutes (urgent) |
| Jan 01, 12:00 | Jan 02, 07:00 (next-day vacancy) | 30 minutes |
| Jan 01, 12:00 | Jan 03, 12:00 (48 hours – 10 days) | 120 minutes |
| Jan 01, 12:00 | Jan 13, 12:00 (10+ days, vacation coverage) | 72 hours |
What this means for you?
Please ensure notifications are enabled and check your schedule regularly so you don’t miss priority bidding opportunities.
If you have any questions or need support navigating shift offers, please reach out to your manager. All phone numbers can be found in the Menno Place directory linked in the top right corner of the staff site.
Thank you for your continued flexibility and support.
Date: December 24, 2025
To: Menno Home, Menno Hospital and Menno Apartment Employees
Re: Staffing Office Christmas Day Closure
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Happy holidays! Please note that the Menno Home and Apartments and Menno Hospital Staffing Offices will be closed on Christmas Day, December 25th. Staffing Team members will not be retrieving messages or checking emails on Christmas Day.
Who does this affect?
All Employees of Menno Home and Menno Apartments and Menno Hospital relying on the Staffing Team for scheduling support.
What do Employees need to do?
If you need to report an absence after 14h00 on Christmas Eve, December 24th, please report as follows:
All phone numbers can be found in the Menno Place directory linked in the top right corner of the staff site.
To: All Menno Place Staff
How Shifts Are Called Out in ComVida
When a shift becomes vacant, a notification is sent to all employees, regardless of whether the shift would be worked at regular time or overtime.
Once the priority response window closes, the Staffing Department awards the shift in the following order:
Each vacant shift is posted only once.
It is the responsibility of the employee to contact the People and Culture Department if they are not receiving shift call-out notifications for a specific site.
Thank you.
Memo: Upcoming Pay Periods
Date: Tuesday December 16, 2025
Hi everyone,
Due to the upcoming statutory holidays, we are requesting all staff to ensure their sick, vacation and any other paid time off requests for the upcoming pay period be submitted in the GoldCare portal by the deadlines below.
Menno Hospital
Deadline: December 19, 2025 at 8:00 a.m.
This includes all requests between December 05–18, 2025
Menno Home / MBS
Deadline: December 21, 2025 at 8:00 a.m.
PP26 Covers: This includes all requests between December 07–20, 2025
Menno Apartments
Deadline: December 28, 2025 at 8:00 a.m.
PP01 Covers: This includes all requests between December 14–27, 2025
Any requests submitted after these deadlines will not be processed until the following pay period.
Thank you for your cooperation.
