Duration of Vacant Shift Notifications in ComVida App

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Memo
To: All Staff – Menno Home, Apartments and Hospital
Date: September 23, 2025
Subject: Duration of Vacant Shift Notifications Showing in ComVida App

We’ve heard your feedback! Many staff have raised concerns about seeing too many vacant shifts under the notification screen of the ComVida app and not knowing which ones are new versus old.

To address this, the Staffing Team will now clear out the previous day’s notifications the following afternoon. This will help ensure your notification screen is easier to read and up to date.

Example 1: A shift for September 23, 2025 is posted on September 22, 2025. It will be cleared from the notification screen on the afternoon of September 23, 2025, given it is filled.

Example 2: A shift for September 22, 2025 is posted on September 22, 2025. It will be cleared from the notification screen on the afternoon of September 23, 2025, given it is filled.

Thank you for bringing this to our attention and for continuing to share your feedback as we work together to improve the system.

Block Booking in ComVida

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To: Menno Home, Hospital and Apartments
Date: September 20, 2025
Re: Block Booking in ComVida

The Staffing Team has started offering block bookings through ComVida.

  • You will receive a notification labeled “Block Booking” (see image below).
  • Notifications will only be sent if you are available to work the entire block of shifts.

When you double-click on the block booking notification, you will be able to view the date, time, and unit for each shift included in the block (see example image below).

ComVida Progress Update

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MEMO: ComVida Progress Update
Date: September 19, 2025

We’re now in our second full week of ComVida! Thank you to everyone who has downloaded the app, logged in, and started using it.

Between September 2–16, 2025, together we have:
• Filled 317 shifts across Menno Home, Hospital, and Apartments

Your participation and feedback have been instrumental in shaping improvements and making ComVida a success.

Your Feedback in Action

Based on your comments and questions, we’ve made the following improvements:

  • 30-minute priority window for shift offers that are for the next day to allow more time for staff on site to bid. This will be effective Friday September 19, 2025.
  • Clearer notifications: “You have been awarded a vacant shift” will now confirm successful applicants. This is in the title of the “Assignment Change” notification.

What’s Next

These changes are effective shortly, and we’ll continue to fine-tune the system as we go.

  • Blocks will be sent out using ComVida within the next couple of weeks.
  • Staffing will no longer call the units to offer OT. Staff must bid for OT through ComVida. Staffing will then award it based on the rules of the Collective Agreement.
  • After-hours nurses trained and preparing to use ComVida the week of September 22. No more manual phone calls (or limited calls).
  • Troubleshooting hints/tips are coming your way in a word document for you to save and reference.

Reminder

If you are not yet on ComVida, please contact your Manager as soon as possible for support.

ComVida Instructions are here: ComVida Instructions | the link to download is here: download ComVida | All ComVida memos are here: ComVida Memos

MEMO: Upcoming Change to Sign-In/Sign-Out Process

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To: All Menno Home, Hospital & Apartments Staff
Date: September 17, 2025
Subject: Upcoming Change to Sign-In/Sign-Out Process

In the near future, an update will be made to the face scanners. This update will require staff to physically select “IN” or “OUT” in addition to scanning your face when starting and ending your shift.

How it will work:

Scan your face as normal

Select “CHECK IN” when arriving for your shift, or “CHECK OUT” when leaving your shift.

⚠️ If you do not click “IN” or “OUT”, your face scan will not register.

Tentative Change Dates:

Apartments: September 19, 2025

Home & Hospital: September 26, 2025

Additional reminders and guidance will be provided as the change is rolled out.

Thank you for your cooperation.

Outstanding 2025 Vacation

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To: All Menno Home, Apartments, and Hospital Staff
Date: September 5, 2025
Re: Outstanding 2025 Vacation

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A reminder that a final memo was posted on July 18, 2025, asking staff to schedule the remainder of their vacation hours by August 1, 2025. Any vacation that was not scheduled by this deadline will now be booked by the Staffing Office.

Beginning September 8, 2025, the Staffing Office will schedule vacation for employees who have not yet booked all of their vacation hours. Please note: once vacation is scheduled by Staffing, no changes will be permitted.

Employees still have the opportunity to submit their final vacation requests over this weekend.

Thank you for your cooperation.

Parking Changes for Sept 8 & 9 Only

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Hello Team,

Please be advised of the following updates related to the Solar Panel installation at Primrose Gardens:

  • September 8th: Several parking stalls near Primrose Gardens will be temporarily unavailable as they will be used to stage equipment for the Solar Panel project. Please plan accordingly if you typically park in this area.

  • September 9th: Brundige Avenue will experience street disruptions due to crane operations. The crane is scheduled to arrive at 9:00 AM and will be used to lift Solar Panel materials onto the roof of Primrose Gardens.

We appreciate your understanding and cooperation during this time. If you have any questions or concerns, feel free to reach out.

MEMO: Menno Apartments Benefits Transition

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To: All HEU Communities Bargaining Association Members – Menno Apartments

This bulletin is to keep staff informed with the benefits transition to Pacific Blue Cross.

Benefits Transition

The Health Benefits Trust has advised the People and Culture team that they are in process of transferring benefit information from the previous carrier.

The effective date for coverage is September 01, 2025. While the transfer is being finalized, employees will need to pay for eligible prescriptions and services out of pocket. Please keep all receipts, as you will be able to submit them for reimbursement once the process is complete.

For details on your new benefits, please visit:
https://www.jcbt.ca/your-benefits/

Action Required:

All employees currently enrolled in benefits must complete an Appointment/Change of Beneficiary form for Group Life and AD&D.

Forms are available in the Apartment kitchens, Wellness Centre and staff lunchrooms. Completed forms should be submitted by September 19, 2025 to People Culture – Attention: Lana Murray, Benefits Coordinator.

Next Steps:

We will share further details, including the new carrier contact information and instructions for submitting claims as soon as the transition is complete.

Thank you

Download or view a PDF copy of this bulletin here: Volume 2025.05 – Apartments Benefits Transition