Changes Are Coming To TheWorxHub

In the coming weeks we will be upgrading our maintenance, stores, room booking, and housekeeping and laundry systems. We will be moving away from TheWorxHub to new software solutions that improve work flows for support service workers, provide better reporting, and increase access to the requesters across the campus.

When is this change happening?

The first program to roll out will be the app for Stores. It will go live on February 3.  Systems for the other areas will go live in early April.

How will staff access the new systems?

All staff will be able to access the new systems through iLinks on the staff site, or through a bookmark in their browser, the same way TheWorxHub was accessed in the past.

Will there be training on the new systems?

There will be clear instructions on the staff site as new programs launch. Some teams (eg maintenance, housekeeping and laundry) will receive additional training.

What if I need to make a request today?

Keep using TheWorxHub as normal until each system switches over. For example, on Feb 3 when the new Stores system goes live, maintenance and housekeeping requests will still go through TheWorxHub. The dates of the switches will be clearly communicated.