MEMO: ComVida Support – August 10 & 11, 2025

To: All Menno Home, Hospital and Apartments Staff
From: People & Culture
Date: August 8, 2025
Subject: ComVida Support – August 10 & 11, 2025

We are providing in-person support to help staff login to and navigate ComVida on the following dates:

📅 SUNDAY, August 10, 2025

  • Staffing Clerk, Taran, will visit all units at Menno Home, Menno Hospital, and the Apartments to check if staff have logged into ComVida and provide assistance as needed.
  • Two rounds will be completed at each site to connect with both day and evening shift staff:
    • Menno Home: 10:30 – 11:30 am and 4:15 – 4:45 pm
    • Menno Hospital: 11:35 am – 12:35 pm and 3:00 – 4:00 pm
    • Menno Apartments: 12:45 – 1:30 pm and 5:00 – 5:30 pm
      (Apartments staff can meet Taran outside the Wellness Centre in Terrace East.)

📅 Monday, August 11, 2025

  • On-site support at the Home Staffing Department for the entire campus will be available during these times:
    • 10:30 – 11:30 am
    • 3:45 – 4:45 pm

🎥 Training Video
This video covers:

  • How to log in for the first time
  • How to reset your password
  • How to log into the mobile app
  • How to use the mobile app

Please watch the video before attending a support session. Attempt to log in on your own and come prepared with any questions.

If you have not yet logged into ComVida or need assistance, please take advantage of these support times.

You can view the instructional video here: ComVida Instructional Video (This page is password protected. The password is the same as the one for the main ComVida instructions.)

Thank you for your cooperation in ensuring a smooth transition to Comvida.