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Screening Visitors

Welcome to Menno Place. Before entering, we do a screening process that is required by Fraser Health. This is for the protection of yourself, your loved one, the other residents and the staff. We will ask these questions to you each time you enter the building. The screening begins with asking you for your vaccination status.

Ask Visitor to show Vaccination Status Card

Unvaccinated, Partially vaccinated or unwilling to share status – not permitted entry

Say: At this time, Menno Place is under Provincial Health Orders that state that visitors who do not demonstrate that they are either partially or fully vaccinated will not be able to enter a facility. With respect to these orders, you will not be permitted to enter this building today.

Please provide them with the handout that states the Provincial Health Order and how they can express their disagreement.

Use the BC Verifier app to verify vaccination status – Click toggle on the right for more information

Offer the COVID rapid test to the fully vaccinated as an additional layer of protection – they are not obligated to take the test.

Vaccinated or Partially Vaccinated – Continue Screening

Confirm Government photo ID

Click toggle below for more information

Provide Medical Mask

Click toggle below for more information

Provide Hand Sanitizer

Click toggle below for more information

Give them Visit Guidelines Handout

Click toggle below for more information

Verifying Vaccination Card

SAY: Effective October 12th, the Provincial Health Officer ordered that all visitors to care homes must be vaccinated. Unvaccinated individuals or those who are unwilling to show evidence of vaccination may not enter the building. You will need to show both your vaccination card and photo ID to enter the building.

How to verify the vaccination status:
1. Verify on the BC Services Mobile app.

2. Green Badge – You may use the Green Badge as evidence of full vaccination until October 30th. After that date, you will be required to use the BC Services Vaccination Card. We will scan it once and put you on a list of fully vaccinated visitors for future visits.

3. Check the list of verified visitors: https://mennoplace.wufoo.com/reports/vaccinated-visitors/

For visitors from out of province, have them show you their vaccination status card and government ID.

What does it mean to be fully vaccinated? 2 doses of COVID-19 vaccine plus 7 days have passed after the second dose.

“vaccine card” means the following:
a. in the case of a person who is more than 12 years of age, photo identification and proof in one
of the following forms that the holder is vaccinated:
i. electronic proof or a printed copy of an electronic proof
(A) issued by the government in the form of a QR code, accessible through the “BC
Services Card” electronic online platform, and
(B) showing the name of the holder;
ii. proof in writing, issued by the government for the purpose of showing proof of
vaccination in accordance with orders made under the Public Health Act;
iii. a type of proof, whether electronic or in writing, that is issued
(A) by the government of Canada or of a province of Canada, and
(B) for the purpose of showing proof of vaccination in accordance with an order made
in the exercise of a statutory power with respect to the protection of public health or
the facilitation of international travel;

Say: At this time, Menno Place is under Provincial Health Orders that state that visitors who do not demonstrate that they are either partially or fully vaccinated will not be able to enter a facility. With respect to these orders, you will not be permitted to enter this building today.

Please provide them with the handout that states the Provincial Health Order and how they can express their disagreement.

Say: Thank you for sharing your vaccination status. The Provincial Health Orders state that until October 26th, visitors who demonstrate partial vaccination may enter the facility. Effective December 1st, all visitors must demonstrate full vaccination status. We will now continue the screening with a COVID Rapid Test which is required by the Provincial Health Officer for all partially vaccinated visitors.

You must undergo a rapid test before entering the building. This is a self-test that you do by swabbing the inside of your nose with a cotton swab. The results take 15 minutes and provide an additional layer of protection for our residents. You will need to wait outside of the building until you have a negative test result. Provide them with the COVID test items and instruction sheet. If you have a negative test result, please come back to show me. If you have a positive test result, you will not be permitted to enter the building. Please go immediately to 32470 Haida Drive for a PCR COVID test.

Say: We are providing the COVID Rapid Test as an additional layer of protection for your loved one and the residents and staff who live here. Would you like to take a rapid test? This is a self-test that you do by swabbing the inside of your nose with a cotton swab. The results take 15 minutes. You will need to wait outside of the building until you have a negative test result.

Yes? Give them the rapid test and instructions.

No? Say: Thank you for sharing your vaccination status and continue on to the Next Step.

Confirm Government Photo ID

Say: Please show a piece of photo identification:

“photo identification” means one of the following:
a. a photo BC Services Card within the meaning of the Identification Card regulation;
b. a temporary or permanent driver’s licence, issued by a government of a province of Canada;
c. a certificate of Indian Status;
d. a Métis Nation British Columbia citizenship and identification card;
e. a passport attesting to citizenship or other national status, issued by a government of any
jurisdiction and including a photograph of the holder;

SAY: Each visitor is required to sanitize their hands before entering the building. Please use this hand sanitizer provided.

Offer hand sanitizer and have them apply it in front of you.

SAY: Each visitor is required to wear a medical mask provided by the care home. Please use this mask provided. At this time when COVID prevalence is high in our community, we are asking that you wear a mask for the full duration of your visit.

Offer masks and have visitor(s) put them on.

Mask Exemption:

The Provincial Health Order does not allow for any mask exemptions at this time.

Wear your mask at all times

Go directly to your loved one’s room or apartment suite.

No visiting in communal spaces.

If your loved one isn’t in their room, please ask the nurse for help instead of walking around to find them.

If your loved one is in a private room/suite, visit only in their room.

Shared room – you can visit in a designated visiting area.

You may not leave the unit or apartment building without pre-arranging with the nurse.

Follow maximum numbers in the elevator

Sanitize frequently, remain 6 feet away from other residents and staff

Children under 2 not required to wear a mask

2-11 years old, encouraged to wear a mask

12-17 required to wear a mask

All over 12 who enter the building must show both Vaccine Card and Government issued photo ID

Under 12 are exempt

Primary contact is responsible to provide contact tracing information to Public Health for all visitors should it be required

Unvaccinated or Unwilling to share vaccination status

Say: At this time, Menno Place is under Provincial Health Orders that state that visitors who do not demonstrate that they are either partially or fully vaccinated will not be able to enter a facility. With respect to these orders, you will not be permitted to enter this building today.

Please provide them with the handout that states the Provincial Health Order and how they can express their disagreement.

VACCINATION CARD DOES NOT MATCH GOVERNMENT ID:

Say: Unfortunately, the ID you’ve provided does not match your vaccination card and you will not be permitted to enter the building at this time.

COVID POSITIVE RAPID TEST:

Say: With a COVID positive rapid test, you are required to go immediately to 32470 Haida Dr, Abbotsford, BC V2T 5A6 to complete a PCR COVID test. The address is on the directions for the rapid test.

DID NOT PASS SCREENING:

Any visitors who did not agree to comply with the guidelines, AND/OR said YES to COVID-19 symptoms, AND/OR HAD a risk factor AND/OR temperature 37.8C or above may NOT PROCEED.

At this time, you will not be permitted to visit as you did not pass all aspects of the COVID-19 screening that is required by the Medical Health Officer in order to enter the building.

If you have COVID symptoms or a temperature over 37.8C, please call HealthLinkBC at 8-1-1 for further questions or concerns. Please resume your visits when these symptoms resolve.

Go back into the building.
Call the nurse or any staff who are within close proximity.
If you are very afraid, yell for help.
Call 9-1-1.

If the visitor becomes verbally threatening or abusive, stay calm and stay out of their way. If you don’t think they will enter the building with you, re-enter to a place of safety. If you feel unsafe around them, call 9-1-1. Call the nurse to let them know that you are in a situation that is unsafe.

Safety Plan for Receiving Visitors:

  1. READ the Menno Place Standard: Working Alone or in Isolation: SWP G5 (see principles below) – The most current version of all Menno Place policies are on Sharepoint and supercede any others.
  2. Principles from the Working Alone or in Isolation Standard:
    1. Employees who work alone must carry a phone on them at all times
    2. When an employee is working alone a nd encounters a resident of family member who, in the employee’s assessment has the potential to act in a threatening or aggressive manner, the employee will contact his/her supervisor and make arrangements for assistance. An incident report must be completed and submitted to the supervisor.
    3. In case of an emergency, when an employee feels threatened by an outsider or resident, call 9-1-1 to report the emergency.
    4. When an employee is working alone and is confronted with escalating behaviour of a resident, visitor or outsider which is not necessarily emergent, the employee will call our security company, Allegiance 1 to alert them that back-up may be required. The employee will phone the security company at 15 minute intervals until the situation is under control. Allegiance 1: 604.859.7565
  3. Pre-determine a safe place where you can go if you feel that you are not safe in your current location. This will usually mean entering the building.
  4. For the next 2 weeks: October 12 – 22, Garry Janzen will be working on-site until 6pm – cell: 778.344.4563. If you are in an emergency situation, call 9-1-1.
  5. On the weekend, please call the Building Emergency (after 4pm): 604.217.4418 if you need another staff member present. You can also call the nurse on the unit to assist you. See phone numbers in the next column.
  6. Handouts are provided for visitors who are in disagreement with the Provincial Health Orders. Please provide this to the individual if they are seeking to engage you in a conversation or argument about the Provincial Health Order. Do not engage in conversation about vaccination. You may say that Menno Place is under obligation to follow the Provincial Health Orders.