Resident Care Experience is one of our Accreditation Themes. It focuses to ensure residents’ needs are met by providing safe and reliable individualized care.

You can download the full version by clicking here: Accreditation 2026 #6: Resident Care Experience Pt. 2

 

ROP 1 – Suicide Risk Prevention and Safe Environment 

Surveyor Question: How does Menno Place ensure a safe and secure environment for residents at risk of self-harm or suicide?

Answer: Menno Place follows established suicide risk policies and safety procedures to maintain a safe environment, including routine safety checks, environmental assessments, and enhanced monitoring when required.

ROP 2 – Suicide Risk Assessment and Referral

Surveyor Question: What happens when a resident screens positive for suicide risk?

Answer: Residents who screen positive for suicide risk are referred to a qualified professional, such as the Social Worker, for assessment. Appropriate interventions, monitoring, referrals, and safety plans are implemented based on the assessed level of risk.

 ROP 3 – Individualized Safety Planning

Surveyor Question: How are individualized safety plans developed for residents at risk of suicide or self-harm?

Answer: Individualized safety plans are developed based on the resident’s goals, abilities, preferences, and level of risk. Care plans are regularly reviewed and adjusted as resident needs change.

ROP 4 – Information Sharing During Care Transitions

Surveyor Question: How are residents and families provided with the information they need during care transitions?

Answer: Residents and families receive information and support throughout care transitions, including move-in meetings, orientation resources, the Resident Handbook, and ongoing communication with the care team.

ROP 5 – Information Transfer at Care Transitions

Surveyor Question: How does the team ensure information is transferred accurately and in a timely manner during transitions of care?

Answer: Relevant resident information is communicated effectively during transfers through a combination of verbal reports, electronic health records, and written documentation to support continuity of care.

ROP 6 – Infusion Pump Safety

Surveyor Question: What processes are in place to support infusion pump safety?

Answer: Not applicable to Menno Place.

 

Delivering Safe and Reliable Care is a subsection under Resident Care Experience as one of the Accreditation Themes. It focuses to ensure residents’ needs are met by providing safe and reliable individualized care.

You can download the full version by clicking here: Accreditation 2026 #6: Resident Care Experience Pt. 1

 

ROP 1  Falls Prevention Strategy

Surveyor Question:  Tell me about what the Fall Prevention Strategy is for the residents.

Answer:  To minimize injury from falls, a documented and coordinated approach for falls prevention is implemented and evaluated.

 

ROP 2  Skin and Wound Care

Surveyor Question:  Tell me what processes are in place for skin and wound care.

Answer:  An interdisciplinary and collaborative approach is used to assess residents who need skin and wound care and provide evidence-informed care that promotes healing.

 

ROP 3  Pressure Ulcer Prevention

Surveyor Question:  Tell me what processes are in place to prevent pressure ulcers.

Answer:  Risk for developing a pressure ulcer is assessed and interventions to prevent pressure ulcers are implemented.

 

ROP 4  Suicide Prevention

Surveyor Question:  How does your organization identify and document suicide risk among residents?

Answer:  Residents are assessed and monitored for risk of suicide.

 

Stay tuned: Part 2 on Delivering Safe & Reliable Care will be coming out soon.

 

Thank you for your care and support in making this Accreditation Survey another successful one!