October 18, 2021 – TERRACE EAST (AL) OFF OUTBREAK – STEP-DOWN PHASE 2

COVID UPDATE – October 18, 2021 – Terrace East OFF Outbreak

At midnight on Monday, October 18th, Terrace East is officially off of Step-Down Phase 2!

Congratulations to all of the residents and staff who kept each other safe in a very difficult time at Terrace East.

Social visits resume inside Terrace East. Please enter only by the front entrance of the building, preferred visiting time is between 10am and 6pm. Visitors must show evidence of full vaccination as ordered by the Provincial Health Officer. Please bring your Vaccination Card (QR code) and government issued photo ID for verification. Medical masks provided by the Visitation Host are mandatory. Only visit with your loved one in their apartment suite in order to keep others safe. Residents may resume going outside, enjoying walks and Mill Lake.

This is a time for caution as the prevalence of COVID continues to be high in our community. Please encourage your loved one to wear a mask at all times when they are with others. If they attend a church service, encourage them to wear a mask, use hand sanitizer and remain 6 feet away from others regardless of the practice of their individual church. These protocols are for their own protection.

We will not be resuming dining in Terrace East for another week while we put in place a plan that will keep residents safe as they socialize. Our Fraser Health Outbreak Response Lead provided feedback on our  initial dining room plan and is supportive of the social aspects and the social distancing. Terrace East residents, staff and visitors are all fully vaccinated.

Thank you to everyone for your vigilance and care during this outbreak. We remember the 4 residents who succumbed to COVID and pray for the recovery of 1 resident who remains in hospital. We express our condolences to the families who lost a loved one and pray for the resident in hospital.

In addition, there is an outbreak at Terrace West. There is no walk-through between these buildings. Four residents are COVID positive, two of whom are in hospital. Please pray for these residents and their families as they navigate difficult decisions related to health and medical treatment.

Thank you – and be safe!


NEW COVID POSITIVE CASES = 0

TOTAL COVID POSITIVE CASES = 9 (9 residents TE / 0 staff)

MOST RECENT COVID POSTIVE: September 27, 2021

PASSED AWAY OCT 6/21/21: 1 (T=4 residents TE)

October 18, 2021 – TERRACE WEST (IL) OUTBREAK – New COVID positive = 1 (T=4)

COVID UPDATE – October 18, 2021 – Terrace West Outbreak

NEW COVID POSITIVE CASES = 1

TOTAL COVID POSITIVE CASES = 4 (4 residents TW | 0 staff)

MOST RECENT COVID CASE = October 16 (test date)

Two residents are in hospital from Terrace West. Please pray for their recovery.

There is also a resident from Terrace East who contracted COVID and continues the battle in the hospital as well. Please pray for this resident as well.

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We continue to put all the safety measures in place for the residents of Terrace West. All of the staff who worked in the building or served the residents in the dining room have been swabbed for COVID. There are no positive staff, several results are still outstanding. The residents who were with a COVID positive resident as well as the ones who are in close proximity (on the same floor) were swabbed. One test result was returned as COVID positive.

For the residents on isolation, we have phoned the primary contact from the family and offered Essential Visitor designation to continue supporting them as they wait out their time on isolation. Essential visitors must be fully vaccinated. There are no social visitors permitted in the building.

Thank you for your encouragement and support. As a family member, the biggest support you can provide for your loved one is to encourage them to follow all the layers of protection. Please ask them if they have any new or worsening symptoms and report those to our Manager – 604.851.4020.

Moving forward, we will make changes to the dining room experience in all of our apartments to include a greater distance between diners for this winter season. The residents in Terrace West will be dining in the Bistro that is just at the entrance to the apartment building. We will making some changes to the furniture and look forward to a time when this outbreak is over and we begin to enjoy each other’s company in this way again.

Oct 18th is Healthcare Aide Day!

October 18th is HealthCare Aide Day!

Menno Place will be doing a draw for prizes and sharing the winners here on the staff website!

On behalf of Menno Place leadership, we would like to acknowledge all Health Care Assistants and Health Career Access Program (HCAP) participants whether you have graduated, are attending post secondary school, or working as a health care support worker (HCSW). Today we celebrate you!

Congratulations to the HCAs and HCSWs who have embarked on their journey to become care aides. We appreciate your hard work and dedication as students and as health care support workers.  Your decision to become a health care assistant will have a positive impact on the health care team, residents and families. We value you!

The BC Care Aide & Community Health Care Registry, is offering a FREE online conference for health care assistants which runs from October 18-22, 2021. There are many prizes to be won including a scholarship valued at $3,500.

  • Choose one day or attend all 5 days; participation is less than an hour each day.
  • Use your smartphone (Android or iPhone), tablet, or computer to access the digital event.
  • The more you participate, the more chances you have to win a prize.
  • Register at  www.heartsandhands.ca or for further information on the BC Care Aide Registry click on the following link https://www.cachwr.bc.ca

Thank you for your dedication to your role as a health care assistant!

ShakeOut BC – Thurs Oct 21, 2021

On Thursday, October 21 at 10:21am, Menno Place will be participating in the annual Great British Columbia ShakeOut.

This will be a 10 minute Code Orange Earthquake Drill.

A 2 min audio/video announcement will broadcast via the overhead PA system, desk speaker phones and live streamed on Ch59 (Home/Hospital MennoTV) and Ch10 (PG/TE/TW)

Instructions for Staff:

When you hear the Drill announcement (2min):

•  Drop, Cover and Hold On where ever you are.
•  Here’s a how-to video if there’s a desk or table nearby.
•  Here’s a how-to video if there’s NO table or desk nearby.

After the drill (5min):

• Sign Attendance sheet at the nearest nurse station or with the Leadership Observers in your area.

Debrief

•  Look around and think about what could fall or move in the event of an earthquake.
•  What utilities/services could fail?
•  What to do if you a caring for a resident?
•  Are you prepared? Your family? More resources can be found attached or at The Great British Columbia ShakeOut

Instructions for Leadership Team:

Leadership Team will be assigned to various locations as Observers and document participation of staff. All documentation should be forwarded to David Janzen.

Resources:
For information about any of the Menno Place Code policies log into Surge Learning and search for “Code” in Courses Library.
Earthquake actions for Healthcare Providers and Patients
Earthquake actions for People with Disabilities

October 16, 2021 – TERRACE WEST (IL) OUTBREAK – COVID positive = 3

COVID UPDATE – October 16, 2021 – Terrace West Called on Outbreak

NEW COVID POSITIVE CASES = 0

TOTAL COVID POSITIVE CASES = 3 (3 residents TW | 0 staff)

MOST RECENT COVID CASE = October 13

One is in hospital. Please pray for his recovery.

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This morning, the mobile COVID testing team from Fraser Health came to swab the residents who were identified by Public Health as requiring swabbing (see memo below). Leonard Klassen, Sharon Simpson and Trish Giesbrecht provided the support to bring residents to the bistro for the COVID swab. The team was very efficient and had the swabs completed by 10am! Results will be given to the residents by Public Health. Families, please report these results to Leonard Klassen – 604.851.4006 or to Reception: 604.851.4004. If you have your loved one’s date of birth and personal health number, you can check results by going to this link: https://results.bccdc.ca/

It was very meaningful to us to hear the resident’s express their gratitude for the onsite swabbing and the care for their safety that we are providing for them by following the Provincial Health Orders. There were many good conversations and plenty of laughs as we navigated the morning. Staff who worked in Terrace West are getting swabbed at the community site.

We now have a Fraser Health staff member who is working each day from 10am – 6pm who will be delivering the morning snack, the lunch and will be doing the wellness check each day. The wellness check is asking each resident if they have any symptoms on the COVID symptom list.

We will likely have another point-prevalence testing in 7 days. Please note that there is now a gargle option available for residents. They cannot have any food or drink for 60 minutes prior to the test. We will add this to a memo to the residents in the coming week.

The memo, below, outlines the expectations of visitors and essential visitors as we move forward in this outbreak. If you are concerned about your loved one, please phone Trish Giesbrecht, 604.851.4020. She will discuss essential visitor designation with you. Cheryl Dawes is on vacation for another week. Please pray for her as she recuperates from her daily work during both the TE and TW outbreaks.

Thank you for the calls and letters of support. We are grateful for your encouragement and grateful to be of service.
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This memo was handed out to the residents yesterday at the end of the day.
 
MEMO
Date: October 15, 2021
To: Terrace West (IL) Residents re: Terrace West on Outbreak
______________________________________________________________

We are sorry to inform you that there are three Terrace West residents diagnosed with COVID-19. The Terrace West apartment building has been declared on Outbreak. This means that there are specific enhanced infection control protocols that need to be followed to ensure that COVID does not spread further.

What does it mean for those on isolation? All residents who were in contact with a COVID positive resident have already been placed on isolation and are being tested for COVID. They must continue to isolate (no leaving the apartment suite) and wait for direction from the Public Health Officer. They have a cart outside their apartment door and anyone entering must wear full personal protective equipment.

Residents on 2nd and 4th floors – All residents on these floors will be tested for COVID on Saturday, October 16th. We will notify you when it is your turn to come down to the Bistro for your COVID swab. These residents are not on isolation at this time.

Additional residents to receive COVID testing – In addition, residents who were in proximity to a COVID positive resident will be tested for COVID. You will be notified by Menno Place if you are to be tested. These residents are not on isolation at this time.

What about those who are not on isolation? If you are not on isolation, you are asked to follow all enhanced infection control protocols wearing a mask when you are with anyone else, practicing hand hygiene, staying in your suite as much as possible and staying 6 feet apart from others. Don’t visit in each other’s apartment suites. This also means answering a wellness check, twice a day asking if you have any COVID symptoms. Your noon meal will be delivered to your apartment suite.

What about visitors? Only essential visitors may enter this apartment building or your suite. The Medical Health Officer has to approve anyone to be an essential visitor. The process for application and approval is to phone Trish Giesbrecht, Nurse Manager to explain the situation – 604.851.4020. Loved ones can enter the foyer to drop-off essential items such as groceries to you.

Essential Support Services: If you receive home support services to assist you with activities of daily living (getting ready in the morning or night, showering, medicine) from Fraser Health, carry on as usual. If another organization provides you services, please notify Reception (604.851.4004) to ensure they are permitted entry. No unvaccinated service providers permitted.

Can residents who are not isolated go out? Yes. You may leave the apartment building. This includes walks around the Menno Place campus or going out with a loved one. It also includes medical appointments. We are advising you not to go to public places or where groups gather. This includes avoiding grocery stores, the shopping mall and church services. This virus is very contagious and the elderly are the most vulnerable to it. Use all your layers of protection: mask, hand washing, 6 feet distance.

October 14, 2021 – TERRACE WEST (IL) OUTBREAK – COVID positive = 3

COVID UPDATE – October 14, 2021 – Terrace West Called on Outbreak

NEW COVID POSITIVE CASES = 3

TOTAL COVID POSITIVE CASES = 3 (3 residents TW | 0 staff)

MOST RECENT COVID CASE = October 13

There are three COVID positive residents of Terrace West. One is in hospital. We worked today with the team in Terrace East to put individuals who have been exposed on isolation. Meals are delivered to resident’s apartment suites. If a resident could put out a small table or chair outside of their door, the dining team would appreciate this as a place to drop off the meal. As we prepare for swabbing (2nd and 4th floor as well as all who were in close contact with a COVID positive resident), the dietary team will not be able to hand the meal to the resident. It is difficult for a resident to pick a meal up off the floor, so this request is for a surface that will make it easier for the resident to get their meal.

Please pray for the seniors as they hear about this outbreak. We will put together a Memo for them tomorrow morning. Please pray for our team as we enter another outbreak. This is a dangerous time for our seniors as the DELTA variant of the virus is so very contagious and our seniors are vulnerable to the virus.

We have only just heard of the Outbreak status. We will communicate more fully tomorrow with answers to questions that you may have, such as essential deliveries and essential medical appointments.

MEMO – TERRACE WEST RESIDENTS (IL) – October 13, 2021

This memo was handed out to residents of Terrace West on October 13, 2021

MEMO

Date:              October 13, 2021

To:                  Terrace West Residents

Re:                 COVID EXPOSURE – TERRACE WEST

COVID EXPOSURE – TERRACE WEST

A resident of Terrace West has been identified as COVID positive. Those in contact with the resident have been swabbed for COVID and are waiting for their test results.

While we wait for the test results and direction from Public Health, the dining room will be closed.

Your meals will be delivered to your apartment suite until further notice.

You may continue to go out and have visitors in your suite. Wear a mask at all times. Use hand sanitizer frequently and wash hands with warm, soapy water often.

It is time now to reduce your contact with people – keep your circle small. Visit with others on the phone instead of in person.

This is a good time to reduce your outings to essential outings only, such as groceries or medical appointments. Choose to watch church online or on Channel 10 again.

If you do go to church, wear a mask the entire time. Stay 6 feet apart from others. The prevalence of the Delta variant of COVID is very high in our community and it is very contagious.

No unvaccinated people are permitted inside the apartment buildings, including your family members, housekeepers, service providers or friends.

Do you have any of these COVID symptoms – even mildly? Get tested for COVID and let us know: Reception: 604.851.4004

Fever or chills? Cough? Unproductive cough?
Sore throat? Runny nose? Extreme fatigue or tiredness?
Body aches? Muscle aches? Diarrhea?
Difficulty breathing? Loss of sense of smell or taste?
Loss of appetite? Headache? Nausea or vomiting?

October 7, 2021 – TERRACE EAST OUTBREAK – A fourth resident passed away (T=4)

COVID UPDATE – October 7, 2021 – Terrace East Outbreak

We are sorry to report that, after a lengthy battle with COVID, a fourth resident from Terrace East has succumbed to COVID. Our condolences go out to the family and friends of this resident. We are saddened to report the continued hospitalization of another Terrace East resident who continues his battle with COVID.

Please pray for the families who lost their loved ones due to COVID at Terrace East. Please pray for the resident who is in hospital – for healing and relief from this illness. Please pray for the staff who love and serve these residents. They are very impacted by these losses. The residents who live at Menno Place become a source of joy and deep connection for our staff. We will miss these residents in our community.

We are reminded that the average age of residents living at Menno Place is 89, an age where, despite the COVID vaccination, they can contract and pass away from this virus. Please do everything in your effort to keep your loved ones safe. Encourage them to wear masks when they are outside of their apartment, even with their loved ones. Wear a mask when you are with them to provide another layer of protection. Encourage your loved ones to use hand sanitizer often. Make sure that they have hand sanitizer with them when they go out. Reinforce with them what 6 feet of distance looks and feels like – it is a long distance for social interaction and can feel uncomfortably far away. If you are unvaccinated, please recognize that you are at a greater risk to contract and transmit COVID to your loved one. Regardless of your position on the vaccine, the government or the vaccine passport, please follow every guideline for safety for your loved one. They are counting on you to keep them safe from a virus that could take their life.

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NEW COVID POSITIVE CASES = 0

TOTAL COVID POSITIVE CASES = 9 (9 residents TE / 0 staff)

MOST RECENT COVID POSTIVE: September 27, 2021

PASSED AWAY OCT 6/21/21: 1 (T=4 residents TE)

MEMO – TERRACE EAST RESIDENTS (AL) – October 4, 2021

MEMO

Date:              October 4, 2021

To:                  Terrace East Residents

Re:                  This COVID Outbreak is over – now what? Step-Down Phase 2


We are thankful that the COVID outbreak in Terrace East has been declared OVER! We have now entered Outbreak Step-Down Phase 2. What does this entail?

Until October 18, 2021:

  1. You may leave your apartment suite. You must be physically distanced from others, remaining 6 feet from others. You may go outside in groups no larger than 4 people, physically distanced from each other. Stay on the Menno Place campus.
  2. If you have any symptoms, stay in your apartment and let the care staff know or phone Reception – 604.851.4004.
  3. Visitors may come to your apartment between 10am and 6pm, going through the screening at the main entrance. All must wear a mask the entire time that they are in your apartment.
  4. No unvaccinated service providers are allowed as per Provincial Health Orders. This includes housekeepers, caregivers, companions, foot care, hearing care, pastors, etc. There are NO exceptions. This is not a Menno Place rule, it is an order from the Provincial Health Officer.
  5. Outings – You may go to essential appointments only. You may not go out to any other events or appointments or public locations. Contact Reception if you have an essential appointment, such as dentist or medical appointment. You may not go shopping or to a friend’s house or to church during this phase.
  6. Bus Trips – these are not permitted in Phase 2 – Step-Down.
  7. Recreation and spiritual care can take place with only those on your floor in groups as large as 4 people who are physically distanced from each other.
  8. Dining Room – You will continue to stay in your apartment suite for 2 weeks to get your meal delivered on the hot cart

WHAT SHOULD YOU DO TO KEEP SAFE?

  1. Wear a mask wherever you go. This includes wearing a mask when you are in the hallway or outside of your apartment suite.
  2. Stay 6 feet apart from people. No hugging, shaking hands, sitting close to others. In a car, you are less than 6 feet apart from others – wear your mask even if you are driving with a friend or family member to go to an essential appointment (medical).
  3. Carry hand sanitizer with you and use it all the time – after you touch a door handle, use the restroom, use a tissue, touch a railing, touch the elevator buttons. Also – when you are near a sink, wash hands with warm soapy water for at least 20 seconds. Count each second. It’s a lot longer than you think!
  4. Sanitize your hands when you enter the apartment building. This is one way that you can protect your neighbours and the staff who live and work in your building.
  5. Monitor yourself for COVID symptoms – even the mildest symptoms are important to report. Report to Reception (604.851.4004) if you have ANY new or worsening symptoms, including runny nose, sore throat, cough, aches, fever, loss of sense of taste or smell, headaches, diarrhea, vomiting & shortness of breath.

ABOUT THE COVID OUTBREAK IN TERRACE EAST

In Terrace East, more people were exposed to the index case and 9 residents tested positive for COVID. Three of these have passed away from COVID and 2 are in hospital. We are very sorry to have lost these friends and neighbours. Please pray for those who are in hospital battling this disease.

WHAT ABOUT THE BOOSTER SHOT?

We are pleased that Dr. Bonnie Henry announced that elderly seniors living in care homes or on a campus of care will be receiving a 3rd vaccine shot (a booster) within the next several weeks. This will give you an additional layer of protection from COVID.

MEMO – TERRACE WEST RESIDENTS (IL) – October 4, 2021

MEMO

Date:              October 4, 2021

To:                  Terrace West Residents

Re:                  The COVID Outbreak is over – now what?

We are thankful that the COVID outbreak in Terrace West has been declared OVER!

  1. Lunch is served in the dining room starting today, Monday, October 4, 2021
  2. Visitors may come to your apartment. It’s best if they are wearing a mask the entire time that they are in your apartment. Unvaccinated visitors MUSTwear a mask for the entire duration of your visit. The new public health orders issued by Dr. Bonnie Henry for the East Fraser Valley only allow up to five people to visit in a home. All 5 must be from the same household.
  3. No unvaccinated service providers are allowed as per Provincial Health Orders. This includes housekeepers, caregivers, companions, foot care, hearing care, pastors, etc. There are NO exceptions. This is not a Menno Place rule, it is an order from the Provincial Health Officer.


COVID RATES ARE HIGH:
As you know the number of COVID cases in our community is increasing. This means that there is a greater likelihood of encountering someone who has COVID. This Delta variant of COVID is very, very contagious – it is among the most contagious virus known – more than twice as contagious as the original coronavirus.

VACCINATION RATES ARE LOW: At this time, the vaccination rate in our community is among the lowest in British Columbia. Why does this matter? It matters because unvaccinated people are much more likely to contract COVID as they do not have the vaccination as a layer of protection. This means that COVID will spread more quickly and to more people if the vaccination rates are lower.

WHAT SHOULD YOU DO?

  1. Wear a mask wherever you go. This includes wearing a mask when you are in the car with someone, when you are at an appointment or at church.
  2. Stay 6 feet apart from people. No hugging, shaking hands, sitting close to others. In a car, you are less than 6 feet apart from others – wear your mask even if you are driving with a friend or family member. At church, you need to have 6 feet in front, to the left, right and behind you. If this isn’t possible, you are putting yourself at higher risk.
  3. Take hand sanitizer with you and use it all the time – after you touch a door handle, use the restroom, use a tissue, touch a railing, touch the elevator buttons. Also – when you are near a sink, wash hands with warm soapy water for at least 20 seconds. Count each second. It’s a lot longer than you think!
  4. Sanitize your hands when you enter the apartment building. This is one way that you can protect your neighbours and the staff who live and work in your building.
  5. Monitor yourself for COVID symptoms – even the mildest symptoms are important to report. Report to Reception (604.851.4004) if you have ANY new or worsening symptoms, including runny nose, sore throat, cough, aches, fever, loss of sense of taste or smell, headaches, diarrhea, vomiting & shortness of breath.
  6. Visit only with only one or two people who are taking all precautions. This is either your friends at the apartments OR your family meeting with you in person.

ABOUT THE COVID OUTBREAK IN TERRACE WEST

The Medical Health Officer (MHO) ordered the index case and all those who were in contact with the index case to isolate and be swab tested for COVID. We are grateful that none of those in contact contracted COVID. The rest of the people in the apartments were screened twice per day (questions about COVID symptoms) and swabbed for COVID if there were any symptoms, no matter how mild. We are grateful that these additional tests also returned as negative for COVID.

ABOUT THE COVID OUTBREAK IN TERRACE EAST

In Terrace East, more people were exposed to the index case and 9 residents tested positive for COVID. Three of these have passed away from COVID and 2 are in hospital. We are very sorry to have lost these friends and neighbours. Please pray for those who are in hospital battling this disease. We are reminded that, even vaccinated, you can contract COVID. This reminds us that the elderly are at greater risk of COVID requiring hospitalization, oxygen, ventilation or death.

WHAT ABOUT THE BOOSTER SHOT?

We are pleased that Dr. Bonnie Henry announced that elderly seniors living in care homes or on a campus of care will be receiving a 3rd vaccine shot (a booster) within the next several weeks.

Why do you need a booster shot? To re-boost the effectiveness of the COVID vaccine. As you were some of the first people in BC to get vaccinated, you will be the first to receive a booster shot. This is very good news! We don’t have a date, yet, for when that will happen.

If you have any questions, please call Leonard Klassen, Life Enrichment Coordinator: 604.851.4006

Don’t forget to watch the MENNO FORUM on Tuesdays and Fridays at 11am on Channel 10 to get updates!